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Northern Bank · 2 weeks ago

Business Development Manager, AVP

Littleton Common, MA

Full-time

Onsite

Mid, Senior Level

$100K/yr - $115K/yr

5+ years exp

Northern Bank is focused on helping small businesses grow in the community. They are seeking a Business Development Manager to drive branch performance, increase sales, and enhance customer experience through effective leadership and relationship management.

BankingCommunitiesFinancial Services

Responsibilities

Build and promote the branch, drive sales and promote overall ownership and accountability for customer service and branch success

Immerse in the community by leading and supporting the Bank’s community related initiatives and events in order to build brand awareness in our local areas

Identifies, develops, and closes sales. Cross sells bank products/services when appropriate

Develops and communicates sales strategies to staff to enable the branch to achieve and exceed sales/deposit goals

Proactively prospects and grows business banking relationships through outreach to continuously build a strong customer base

Leads staff by applying knowledge of the Bank’s products, services, policies and procedures

Creates a positive work environment by providing direction and leadership to branch staff with emphasis on superior customer service skills, achieving sales goals, and teamwork

Develops, coaches, and motivates branch staff, conducts performance counseling as well as evaluations of employee performance

Involved in the recruiting, vetting, interviewing and hiring of new employees

Conducts branch meetings with staff to communicate issues, review product knowledge, set goals, communicate sales results, provide recognition and skill review

Qualification

Banking experienceManagement experienceSales strategiesCustomer relationship managementCoachingTrainingCommunication skillsMultitaskingComputer skillsTime managementProblem solving