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Travel + Leisure Co. · 6 hours ago

Business Operations Coordinator - Kona

Kailua-Kona, HI

Full-time

Onsite

Entry Level

$24/hr - $24/hr

1+ years exp

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, dedicated to putting the world on vacation. The Business Operations Coordinator is responsible for managing various operations tasks, including guest reception, data entry, and supporting internal departments to ensure smooth operations.

HospitalityTour OperatorTravel

Responsibilities

Greet and qualify touring guests. Collect and validate all guest information. Assign tours to Sales Agents and provide information to Sales & Marketing department as necessary. (15% time)

Provide exceptional customer service to all guests. Answer phones and guest questions in a professional manner. Assist property owners with contract questions or concerns. (10% time)

Distribute premiums to guests upon closure of presentation. Complete daily gift, tour and contract reconciliation in all systems. (20% time)

Data entry of all tour and gifting information into Central Reservations Systems / Epiphany system and running of reports. Prepare and balance cash, down payments, site stats for Contract Department (20% time)

File and secure all documents per procedures. Maintain Property Owner Information per PII and PCI standards (5% time)

Prepare Timeshare Sales Contracts for Sales Department and Property Owners. Assist Administrative Supervisor in support of Sales Staff. Preparation and maintenance of legal documents. (20% time)

Assist Supervisor to provide additional administrative support to internal departments to include Sales, Marketing, HR, and Resort teams (10% time)

Performs other duties as needed

Qualification

Central Reservation SystemMicrosoft ExcelMicrosoft WordMicrosoft OutlookCustomer ServiceData EntryGeneral Office ExperienceAdministrative SupportProfessional Atmosphere

Required

High School Diploma

Computer Skills Required

Proficient in Microsoft Word

Proficient in Microsoft Outlook

Proficient in Microsoft Excel

One year of general office experience

One year of customer service experience

Preferred

Proficient in the use of the Central Reservation System (CRS) or EPNY(preferable)

Benefits

Medical

Dental

Vision

Flexible spending accounts

Life and accident coverage

Disability

Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)

Wish day paid time to volunteer at an approved organization of your choice

401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)

Legal and identity theft plan

Voluntary income protection benefits

Wellness program (subject to provider availability)

Employee Assistance Program

Company

Travel + Leisure Co.

Travel + Leisure Co., the world's leading vacation ownership and membership travel company, provides more than six million vacations to travelers every year.

Founded in 2006

Orlando, Florida, USA

10001+ employees