Apply on Employer Site

Columbia Hospitality · 2 hours ago

FT Front Desk

Seaside, OR

Full-time

Onsite

New Grad, Entry Level

Columbia Hospitality is an international management and consulting company with over 25 years of experience in creating hospitality solutions. They are seeking a Front Desk team member who will be responsible for efficiently handling guest check-in and check-out processes, managing guest issues, and supporting the Guest Services team to create exceptional experiences for guests.

HospitalitySports

Responsibilities

Possesses a working knowledge of the front desk, efficiently handling the check-in and checkout processes according to hotel procedures and standards

Be knowledgeable and proficient with the property management system

Operate the PBX and Radio paging system according to procedures

Establishes appropriate credit at time of guest check-in; issues room keys and familiarizes guests with the services and areas of the property

Manages guest issues effectively, keeping in mind both the guest’s needs and business objectives

Use discretion and professionalism in resolving guest conflicts and use good judgement to consult with management if assistance or follow-up is needed

Conduct adequate follow-up with both guest and fellow team members

Makes restaurant, transportation, activity, or entertainment reservations on behalf of the guest

Qualification

Property management systemCash handlingCustomer service experiencePBXRadio paging systemCommunication skills

Required

Strong written and verbal communication skills required

Possesses a working knowledge of the front desk, efficiently handling the check-in and checkout processes according to hotel procedures and standards

Be knowledgeable and proficient with the property management system

Operate the PBX and Radio paging system according to procedures

Establishes appropriate credit at time of guest check-in; issues room keys and familiarizes guests with the services and areas of the property

Manages guest issues effectively, keeping in mind both the guest's needs and business objectives

Use discretion and professionalism in resolving guest conflicts and use good judgement to consult with management if assistance or follow-up is needed

Conduct adequate follow-up with both guest and fellow team members

Makes restaurant, transportation, activity, or entertainment reservations on behalf of the guest

Preferred

Previous hospitality or customer service experience preferred

Previous experience in cash handling & computerized Point of Sale system preferred

Benefits

Get Paid Daily (Make any day payday)

Paid Time off & Holiday Pay (Because Balance Matters)

Benefits - Medical, Dental, Vision, Disability, 401K

HSA/FSA Plans -with employer contribution

Values Based Culture (#OMGLIFE)

Culture Add (Creating Space for Fresh Perspectives)

Referral Bonus (Get Paid to Recruit)

Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!)

Employee Assistance Program

"Columbia Cares" Volunteer Opportunities

Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)

Task Force Work Opportunities (Grow your career in idyllic locations across the globe)

Online Learning Platform to Help You Grow!

Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)

Company

Columbia Hospitality

For big dreamers with a love for creating exceptional experiences, Columbia Hospitality delivers unparalleled service and entrepreneurial energy through a values-first, mission-driven approach.

Founded in 1995