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Travis County · 1 week ago

Office Manager/Office Manager Sr. - Public Defender’s Office

Austin, TX

Full-time

Onsite

Mid, Senior Level

$65K/yr - $87K/yr

4+ years exp

Travis County's Public Defender’s Office is dedicated to providing high-quality holistic defense representation to its clients. The Office Manager is responsible for overseeing complex operational and administrative duties, supervising staff, and ensuring the office runs efficiently while maintaining a welcoming environment for both staff and clients.

GovernmentInfrastructurePublic Safety

Responsibilities

Provides day-to-day management over the administrative and operational functions within a department. Manages operations to meet deadlines. Advises the Elected Official or department head of issues

Leads the administrative onboarding process for staff and interns. Orients new staff to County and departmental systems and policies. Supplies staff with items and information needed for their position

Implements office administrative policies and procedures and makes recommendations for improvement. Answers questions on policies and procedures. Evaluates operations and makes recommendations for improvement. Handles and resolves personnel management issues. Develops and/or assists in the development of performance standards and measures to ensure resources are allocated effectively

Evaluates, implements, and makes recommendations on processes, policies, procedures, and systems to improve office operations and ensure the department operates at maximum efficiency

Establishes and/or assists in establishing policies and procedures for the department

Researches, monitors, and ensures implementation of changes in applicable laws, regulations, and directives that impact the department. Ensures compliance with current policies, procedures, and regulations. Oversees efficient operations of departmental records management, including files, reports, and storage

Approves timesheets and leave requests for department staff. Facilitates the FMLA and Paid Parental Leave processes. Processes all compensation and position changes. Answers questions about employee benefits and enrollment

Manages, plans, delegates, coordinates, monitors, and evaluates the work of support staff, and reviews their work involving well-defined procedures. May hire, orient, and train support staff. May make recommendations on merit increases, disciplinary actions, and dismissals. Schedules substitute coverage or acts as backup for all staff

Drafts and posts open positions for recruitment. Processes incoming applications, coordinates application reviews, schedules interviews, and communicates with candidates regarding application status

Performs complex administrative assistant tasks. Prepares calendars and schedules. May prepare correspondence for the Elected Official or department head

Makes recommendations regarding budget requirements for staffing and equipment needs. Monitors personal services budgets and/or operating budget expenditures. Ensures contracting and purchasing procedures are followed. May prepare purchase orders and order equipment and supplies

Oversees the receipt and deposit of fees and fines collected. May develop and implement departmental accounting and financial oversight systems to monitor and safeguard budgets, revenues, and purchases. Compiles comprehensive reports. May prepare and/or assist in preparing annual budget documents. Establishes budgetary needs and forecasts service revenue. Works with agencies on statistical reports and inquiries

Ensures building maintenance is completed. Works with support departments to ensure facilities are properly maintained. Continuously evaluates operations and makes recommendations for improvements. Evaluates computer needs and makes recommendations for automation. Provides information and advice concerning specialized or technical services and related office functions, including responding to and resolving difficult issues, client inquiries, complaints, and questions raised by the public or subordinates

May represent the County by attending meetings, community meetings, seminars, conferences, and professional association meetings. Participates in private organizations and serves on related committees. Works with County departments and outside agencies to share information and address issues. May serve as the department liaison

Performs other job-related duties as assigned

Qualification

Supervisory experienceBudget managementHuman resources knowledgePolicy developmentData analysisProject managementCommunication skillsReport preparationBilingual in EnglishSpanishProblem-solvingTime management

Required

Bachelor's degree in Public Administration, Business Administration, Business Management, Government, Political Science, Criminal Justice, or a directly related field AND four (4) years of professional experience in a broad administrative support function, such as human resources, records management, purchasing, contracting, financial analysis, budgeting, information technology, payroll, and office functions, including one (1) year of mid- to senior-level supervisory or management experience

Bachelor's degree in Public Administration, Business Administration, Business Management, Government, Political Science, Criminal Justice, or a directly related field AND five (5) years of professional experience in a broad administrative support function, such as human resources, payroll, records management, purchasing, contracting, financial analysis, budgeting, information technology, and office functions, including two (2) years of mid- to senior-level supervisory or management experience

Any combination of education and experience that has been achieved and is equivalent to the stated education and experience, and that provides the required knowledge, skills, and abilities sufficient to successfully perform the duties and responsibilities of this job

Valid Texas Driver's License

Preferred

Bilingual in English and Spanish

Applications with a cover letter explaining the applicant's interest in the position are preferred. Please address why you are interested in joining the Public Defender's Office specifically