Encore Rehabilitation, Inc. · 5 hours ago
Clerical
D'Iberville, MS
Full-time
Onsite
New Grad, Entry LevelEncore Rehabilitation, Inc. is seeking a Receptionist to perform office-related duties in a healthcare setting. The primary responsibilities include coordinating patient appointments, maintaining medical records, and performing general clerical tasks to ensure efficient operations.
Health CareSports
Responsibilities
Coordinates and schedules patients’ appointments
Maintains all aspects of patient medical records, including scheduling 30-day re-evaluations and re-certifications for Medicare
Records daily patient charges and assists with deposit
Tracking and collection of patient’s deductibles and copayments
Performs general receptionist/secretarial duties such as answering phone, phone messages, filing, etc
Processes all dictation, copies and forwards to referring doctor to include Medicare recerts
Any other duties as assigned by the Office Manager/ Clinical Director
ANSWERING PHONE: Answer phone before third ring using a pleasant voice state "Good Morning/Afternoon, company name and who is speaking". If the person calling is trying to reach someone who is not available, always offer to take a message
NEW PATIENT: When new patients call to schedule appointments they should be given an appointment within 24-48 hours, if possible. Obtain patient's name, phone number, diagnosis, referring doctor, frequency and duration as stated on prescription and insurance information. Use new patient referral sheets to log this information. Call insurance company for verification of insurance, percentage of coverage for rehab services, deductible information and if this has been met and precert rehab services if required. If patient is workman's comp, then prior authorization for frequency and duration must be done prior to patient's first appointment. Fill out workman's comp authorization form, be sure and obtain a(employer’s name, file or claim number, address) mail claims and length of authorization. Pre-cert workman's comp if indicated by adjuster and log precert information on bottom of workman's comp authorization form so future authorization will be easily noted to precert
CHECKING IN PATIENTS: Greet patients upon arrival and provide them with a sign in sheet. Always use patient's name when addressing them, if possible. Provide new patients with patient information sheet and either financial or workman's comp information sheet. Obtain rehab prescription and copy of insurance cards. Make patient's chart according to instructions in PATIENT CHARTS. Make up charge ticket for therapist inputting patient's name, date and therapist initials. Notify appropriate office personnel that patient is ready to be brought back for treatment
CHECKING OUT PATIENTS: have designated office personnel discuss patient's account, insurance coverage and inform them of their ESTIMATED portion of their bill. Set up payment schedule and have patient sign appropriate promissory note if applicable. Collect patient's co-payment daily. Schedule patient for next appointment
SCHEDULING PATIENTS: Schedule patients on a weekly/daily basis for their appointment times, trying to accommodate work schedules when necessary. Inform patient if they require specific appointment times to schedule their appointments early for the coming week. When scheduling patient for the next weeks appointments, ask if they have a return appointment with their physician and write 'Letter to Doctor' above their name on appointment book prior to M.D. visit
Qualification
Required
Must have completed the twelfth grade level of school
Background of secretary/receptionist work
Must be able to accept responsibility and respect authority
Must demonstrate good judgement and common sense
Willingness to work under pressure
Must be able to accept constructive criticism
Must be able to hold in confidence medical records of all patients
Must be able to work with individuals of all ages
Company
Encore Rehabilitation, Inc.
Encore Rehabilitation is a medical practice company offering occupational and sports therapy.
Founded in 1981
501-1000 employees
H1B Sponsorship
Encore Rehabilitation, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (7)
2022 (8)
2021 (25)
2020 (31)
Funding
Current Stage
Late StageCompany data provided by crunchbase