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HireRight · 7 hours ago

Runner, Court Researcher - Delaware- DE NEW CASTLE; DE SUSSEX; DE KENT; DE Statewide - Remote

United States

Full-time

Remote

Entry Level

$37K/yr - $46K/yr

2+ years exp

HireRight is a premier global background screening and workforce solutions provider. The Court Runner will conduct research onsite at courthouses in Delaware to provide criminal or civil case information for background checks, ensuring accuracy and timely processing of requests.

Information TechnologySoftware

Responsibilities

Ensure that duties are carried out professionally and in line with the priority to Help Candidates Get Hired

Quickly and effectively research and verify information provided by Candidates to ensure the screening process is completed in a timely manner

Retrieves case information from indexes on computer or paper files

Effectively communicates with court clerk staff to obtain necessary information to ensure court records reported are complete and accurate

Provides status updates and ETAs for completion of requests

Able to prioritize escalated client requests

Ensure accurate and prompt turnaround on all reports

Provide timely follow-up and follow through on all requests, reports, and escalations

Pro-actively keep Supervisor informed of any issues regarding access to court systems, records, or staff used to conduct research

Maintain a 'Continuous Improvement' state of mind and helps to suggest and implement changes

Ensure all actions comply with all applicable Data Protection legislations

Assist team members and works as part of the team to ensure customers’ expectations are met

Must have reliable transportation, and be able to travel to assigned court locations daily

Must maintain clean driving record, and have valid driver’s license

May assist with mentoring, training, and coaching of new team members within immediate team

May assist in ad hoc projects as and when required

Qualification

Criminal records researchCivil records researchWord processing softwareBackground screening knowledgeCommunication skillsDetail orientedProblem solving