Bergen New Bridge Medical Center ยท 9 hours ago
TECH II, TELECOMMUNICATIONS SPECIALIST FULL-TIME DAY SHIFT 25144
Paramus, NJ
Full-time
Onsite
Entry Level
2+ years expBergen New Bridge Medical Center is dedicated to providing high-quality, compassionate care to its community. They are seeking a Tech II to perform hardware and software installations, support mobile devices, and troubleshoot telecommunications systems, ensuring optimal functionality and communication within the organization.
EventsHealth CareHospitalNon ProfitRehabilitation
Responsibilities
Hardware and software installations, replacements, upgrades
Support of mobile devices
Assist with remote connectivity; Virtual Private Network, remote desktop protocol, and Microsoft Outlook Web Access
Setup of end user systems, client profiles, domain access, file and print sharing, and Outlook
Understands and demonstrates a basic working knowledge of Windows 7 and 10 and Microsoft Office
Must be able to appropriately troubleshoot issues, coordinate resolution and communicate to end users
Administration of phone system MACs (move, adds and changes) for multiple locations
Control inventory through basic management of supplies and inventory for telephone equipment
Troubleshoot phone system issues and other communication-related hardware and applications
Install, test and terminate category 6 cable topologies and all cable installations for systems as required
Ensures all telecommunication systems are on the latest hardware/software release with updated/accurate data
Maintains and troubleshoots Telecommunications room and equipment housed in that space
Documents equipment, software, customer and system faults and failures daily
Effectively interface with the telecommunications vendors to resolve systems outages and deficiencies
Performs other duties as assigned to support the overall objectives of the department and organization
Qualification
Required
Hardware and software installations, replacements, upgrades
Support of mobile devices
Assist with remote connectivity; Virtual Private Network, remote desktop protocol, and Microsoft Outlook Web Access
Setup of end user systems, client profiles, domain access, file and print sharing, and Outlook
Understands and demonstrates a basic working knowledge of Windows 7 and 10 and Microsoft Office
Must be able to appropriately troubleshoot issues, coordinate resolution and communicate to end users
Administration of phone system MACs (move, adds and changes) for multiple locations
Control inventory through basic management of supplies and inventory for telephone equipment
Troubleshoot phone system issues and other communication-related hardware and applications
Install, test and terminate category 6 cable topologies and all cable installations for systems as required
Ensures all telecommunication systems are on the latest hardware/software release with updated/accurate data
Maintains and troubleshoots Telecommunications room and equipment housed in that space
Documents equipment, software, customer and system faults and failures daily
Effectively interface with the telecommunications vendors to resolve systems outages and deficiencies
Great troubleshooting abilities and attention to detail
Thorough knowledge of computer software and hardware and a variety of internet applications, networks and operating systems
Desktop management
Proficient in Microsoft Windows and Office Suite
Good knowledge of internet security and data privacy principles
Strong administrative skills
Strong understanding of regulatory requirements for OPS
Good organizational skills
Good oral and written communication skills
Good interpersonal skills
Must be computer literate
Speaks, reads and writes English to the extent required by the position
Preferred
Two years basic computer technician, help desk, network, and phone experience preferred, along with Healthcare related experience
Bachelors Degree preferred or work-related experience equivalent
Benefits
Competitive medical, dental, and vision plans
Generous time off policy that includes ample vacation days, personal time, sick leave and nine paid holidays
Robust tuition reimbursement
Continuing education programs
Company
Bergen New Bridge Medical Center
Bergen New Bridge Medical Center is a health care and hospital company.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Deborah Visconi
President and Chief Executive Officer
Sandi Weiss
Chief Financial Office and Vice President of Finance
Recent News
2025-11-25
2025-10-09
2025-07-01
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