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Vail Resorts · 6 hours ago

Director of Sales and Marketing - The Hythe

Broomfield, CO

Full-time

Onsite

Lead/Staff, Director/Executive

$89K/yr - $140K/yr

2+ years exp

Vail Resorts is a leading company in the ski and mountain resort industry, and they are seeking a Director of Sales and Marketing to lead the sales department for properties with significant local catering revenue. The role involves managing sales efforts, developing marketing strategies, and building long-term customer relationships to achieve booking goals and drive property revenues.

LeisureTravel

Responsibilities

Develops strong partnerships with local organizations to further increase brand/product awareness

Develops and manages internal key stakeholder relationships

Develops strong community and public relations by maintaining property participation in local, regional and national tradeshows and client events

Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event

Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott

Gains understanding of the hotel’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event

Functions as the leader of the property’s sales department for properties with bookings over 300 peak rooms and significant local catering revenue

Develops sales goals and strategies and verifies alignment with the brand business strategy

Executes the sales strategy in order to meet individual booking goals for both self and staff

Coaches leaders of revenue generating departments in developing effective revenue strategies and setting aggressive goals that will drive the property's financial performance

Verifies Sales team understands and is leveraging Marriott International (MI) demand engines to full potential

Works with Human Resources, Engineering and Loss Prevention to monitor compliance with local, state and federal regulations and/or union requirements

Partners with Human Resources to attract, develop and retain the right people in order to support the strategic priorities of the market

Creates effective structures, processes, jobs and performance management systems are in place

Sets goals and expectations for direct reports using the Leadership Performance Process (LPP), aligns performance and rewards, addresses performance issues and holds staff accountable for successful results

Forecasts talent needs and manages talent acquisition strategy with Human Resources (HR) to minimize lost time due to turnover

Maintains an active list of the competition’s best sales people and executes a recruitment and acquisition plan with HR

Supports tools and training resources to educate sales associates on winning catering solutions

Champions leadership development and workforce planning priorities by assessing, selecting, retaining and developing diverse, high-caliber talent that can lead the organization today and strengthen the leadership bench for the future; continues to upgrade the sales & marketing talent; works with HR to anticipate future talent needs based on business growth plans

Identifies, trains and mentors group sales associates; utilizes all available on the job training tools for associates

Transfers functional knowledge and develops group sales skills of other discipline managers

Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues

Evaluates the property’s participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property

Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives

Qualification

Sales ManagementMarketing StrategyCustomer Relationship ManagementLodging Sales ExperienceHotel Industry ExperienceTeam LeadershipPublic RelationsCommunication SkillsProblem Solving

Required

2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area

4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area

Preferred

4 year college degree

Demonstrated skills in supervising a team

Lodging sales experience

Hotel industry work experience, demonstrating progressive career growth and a pattern of exceptional performance

Benefits

Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons

MORE employee discounts on lodging, food, gear, and mountain shuttles

401(k) Retirement Plan

Employee Assistance Program

Excellent training and professional development

Referral Program

Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)

Free ski passes for dependents

Critical Illness and Accident plans

Company

Vail Resorts

Glassdoor3.4

Vail Resorts is a network of the best destination and close-to-home ski resorts in the world including Vail Mountain, Breckenridge, Park City Mountain, Whistler Blackcomb, Stowe, and 32 additional resorts across North America; Andermatt-Sedrun and Crans-Montana in Switzerland; and Perisher, Hotham, and Falls Creek in Australia.

Founded in 1992

Broomfield, Colorado, USA

10001+ employees