Acumen Fiscal Agent ยท 10 hours ago
EVP of Field Operations
Mesa, AZ
Full-time
Onsite
Director/Executive
10+ years expAcumen Fiscal Agent is one of the nation's leading fiscal agents offering innovative financial management services. The EVP of Field Operations will oversee operational strategy, ensuring efficient service delivery and adherence to best practices while managing regional operations and maintaining compliance with legal and regulatory requirements.
Financial Services
Responsibilities
Fully functions as a part of the Executive Leadership Team, reporting to the COO
Creates a customer-centric organization, meeting or exceeding all customer service requirements
Drives accountability to our Acumen business model standards and expectations, including overseeing measurement and effectiveness across our footprint
Establishes operational best practices through management of the region teams and collaboration with central operations leaders as subject matter experts
Ensures that resources are available to meet contractual responsibilities
Serves an escalation point and key relationship contact for executives of our major payer customers
Represents the interests of Acumen and the clients served when interacting with funding sources, state agencies, providers, families and professional organizations
Provides supervision, coaching, feedback, development and discipline (as necessary) to operations
Provides timely, accurate and complete reports on the operating condition of the company
Stays current on Medicaid and Veterans Affairs knowledge
ALL Acumen employees will be vigilant to support the positive compliant cybersecurity company posture by familiarizing themselves with all policies, procedures, standards, and guidelines and act
Qualification
Required
Bachelor's Degree
A minimum of 10 years of management experience
Experience in a senior-level management position
Innovative thinking and problem-solving skills
Strong communication and organizational skills
Ability to work under stressful conditions which may include dealing with difficult people and handling multiple work assignments
Benefits
Medical, dental, and vision coverage
Generous paid time off
Incentive bonuses to those who qualify
Company
Acumen Fiscal Agent
At Acumen Fiscal Agent, we strive to simplify life for veterans, aging adults, and individuals with physical, intellectual, and developmental disabilities by providing fiscal management services that have a positive and long-lasting impact on their lives.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Austin Hancock
Chief Financial Officer
Matthew Dee
Chief Information Officer
Company data provided by crunchbase