PrairieCare · 16 hours ago
Admissions Coordinator
Brooklyn Park, MN
Full-time
Onsite
Entry Level
$22/hr - $28/hr
2+ years expPrairieCare is a dedicated organization focused on delivering exceptional mental health services. They are seeking an Admissions Coordinator who will serve as the first point of contact for patients and their families, guiding them through the admissions process and connecting them with necessary services.
Health CareHospitalMedical
Responsibilities
Connect & Assess: Review, assess, and link callers with information about our mental health services
Crisis Management: Triage crisis phone calls, assess for safety, and complete safety planning as needed. Provide county crisis resources to those in need
Screen & Schedule: Complete Mental Health Screens over the phone and schedule Admission Diagnostic Assessments and intake appointments for both program and outpatient clinic services
Referral Coordination: Facilitate internal and external direct referrals to our services, consulting with physicians as needed to ensure smooth transitions into our programs
Monitor & Follow Up: Keep an eye on online channels for patient inquiries through our website and follow up with patients as appropriate
Customer Relations: Provide effective customer relations in line with PrairieCare policies, ensuring a supportive and compassionate experience for all callers
Additional Support: While not the primary function, be prepared to assist with Needs Assessments as needed
Qualification
Required
High School Diploma or equivalent is required
Must possess skills to communicate clearly and effectively with Clinicians
Must have computer skills using Microsoft Office Products including Word and Outlook
Ability to smoothly and rapidly shift between dissimilar tasks
Ability to communicate well both verbally and in writing
Ability to react quickly and calmly as part of a team to handle volatile and potentially emergency situations
Ability to make effective decisions while in stressful situations and circumstances
Preferred
Bachelor's degree or two (2) years of applicable experience in the behavioral health field preferred
Experience In Triage Of Psychiatric Emergencies Is Preferred
Working knowledge of behavioral health and insurance verification process preferred
Knowledge of DSM-5 criteria, possess interviewing and assessment skills, and display a professional attitude in all aspects of performance
Oriented and educated in gender, cultural differences, and age-appropriate care for psychiatric and chemical dependency services
Benefits
Medical/Dental/Vision
Company paid life insurance
Paid time off including sick time
Voluntary Short term and long-term disability
401K with company match
Flexible spending accounts
Tuition Reimbursement
Student Loan Repayment
Company
PrairieCare
PrairieCare provides psychiatric care to patients.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2022-11-30Acquired
Leadership Team
Stephen Setterberg
Founder & Chairman
Recent News
2025-11-08
2025-09-12
Company data provided by crunchbase