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Hoffman Construction Company · 5 hours ago

Project Field Tech Engineer

Amarillo, TX

Full-time

Onsite

Mid, Senior Level

$56K/yr - $78K/yr

5+ years exp

Hoffman Construction Company is a forward-thinking builder specializing in sustainable projects across various markets. The Project Field Tech Engineer will provide technical support for the project site team, working closely with corporate IT and onsite project members to ensure effective operation and troubleshooting of technical systems.

Real Estate

No H1B

Responsibilities

Install, troubleshoot & repair hardware, software, & peripheral equipment

Assist/manage site-wide network setup and support

Assist with jobsite trailer mobilization and demobilization as required

Work with site team to proactively address and resolve service requests and/or to gather information necessary to resolve service requests

Communicate with other IT team members to resolve issues and expedite work

Work with 3rd party vendors/support as needed

Manage service tickets in IT ticketing system

Effectively determine when to escalate an issue

Willing to work during non-business hours when necessary to support site moves, local network upgrades, etc

Qualification

Technical support experienceNetworking topologyMicrosoft Windows OSO365 applicationsAnalytical skillsConstruction industry experienceProblem-solving skillsTeam playerOrganizational skills

Required

Minimum of 5 years technical support experience troubleshooting, diagnosing, and repairing PC's, printers, peripherals, networks, and voice/data connectivity

Minimum of 3 years experience coordinating, planning & execution of jobsite office mobilizations, moves and demobilizations

In depth knowledge of networking topology, routers, switches, WAPs, etc

In depth knowledge of Microsoft Windows Desktop OS, Server OS & O365 applications

Strong analytical and problem-solving skills

Must be able to work multiple tasks and between a variety of environments

Must be a strong team player, self-starter, flexible and be able to work well with a variety of personalities, with minimal instruction, and minimal direct supervision

Must be well organized

Must be willing to travel to support other jobsites

Willing to train and certified to operate mobile lift platforms

Standing/Walking/Sitting: Workday is combination of sitting/walking and standing

Legs: Must be able to climb stairs - 5% of day

Hands/Arms: Constant use of hands/fingers for mouse/keyboard/computer use

Vision: Visual acuity in near, mid and far range vision. Color vision, peripheral vision, depth perception, hand/eye coordination

Hearing: Sufficient to hear conversational levels in person and over the telephone

Speech: Sufficient to make oneself heard in person, speak in front of groups, and be understood over the telephone and radio

Lift/Carry: Up to 40lb computer/drawings- minimal

Bending/Twisting: Minimal

Kneeling/Crouching/Crawling: Minimal

Must be able to climb ladders (fixed access and step) -Minimal

Work at an elevated height- Minimal

Constant mental alertness, accuracy, and attention to detail required

Must be able to work independently, make decisions, and follow through on all assignments

Must use creativity, independent judgment, and organizational and problem-solving skills to determine best method to accomplish desired results

Must be able to plan and organize work

Must possess strong organizational and computer use skills and have a high level of competency to read/write/speak English, and communicate with coworkers

Licensed to drive a company vehicle

Preferred

Construction-related industry experience a plus

Benefits

Competitive pay and advancement opportunities

Ongoing professional training and development

Comprehensive benefits—including free primary care for you and your family through our dedicated clinics, health insurance, paid time off, and a generous retirement plan.