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TekSynap · 6 hours ago

Journeyman Network & Computer System Administrator

Destin, FL

Full-time

Onsite

Mid, Senior Level

5+ years exp

TekSynap is a fast growing high-tech company that supports the United States Air Force, 53rd Wing. They are seeking a Journeyman Network & Computer System Administrator to provide day-to-day support for various technical issues, manage network user accounts, and ensure compliance with IT policies and procedures.

ComputerInformation ServicesInformation Technology

Growth Opportunities

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks, and monitors the problem to ensure a timely resolution

Create, manage, and troubleshoot new and existing network user accounts

Troubleshoot cloud printing issues and provide training support to end-users

Software installation and support of commercial software and related upgrades

Update solutions database with applicable resolutions

Problem solving, hardware/software installation and configuration based on computing standards, and client support for all network and desktop

Monitors and enforces all IT policies and procedures

Assist with setting up new users in IDAM and multiple level security LDAP profiles

Maintains, upgrades and repairs PCs/laptops and Window desktop applications for all systems

Qualification

Information Assurance Technician Level INetwork AdministrationComputer Science DegreeTechnical SupportUser TrainingProblem Solving

Required

Top Secret Clearance with SCI Eligibility

Minimum of five (5) years of experience in information technology or a related field

BS degree in Computer Science, Information Technology or equivalent experience preferred

Prior performance in roles such as System, Network Administrator or Information Technology/Assurance Specialists

Must meet position and certification requirements outlined in DoD Directive 8570.01-M for Information Assurance Technician Level I or Information Assurance Manager I within 6 months of the date of hire

Eligibility for access to Special Access Program Information

Willingness to submit to a counterintelligence polygraph