TCC Wireless (T-Mobile) · 9 hours ago
JM Wireless – CA Norwood Ave - FT - RSM – Metro - T-Mobile
TCC Wireless (T-Mobile) is seeking a Retail Sales Manager to lead a dynamic team in the wireless technology sector. The role involves driving sales, fostering team development, and ensuring operational excellence in a fast-paced retail environment.
MobileRetailWireless
Responsibilities
Recruit, hire, and train top-tier sales talent
Foster a high-performance culture through motivation, coaching, and regular feedback
Conduct employee performance evaluations and guide team development
Manage staff scheduling and ensure adequate coverage during peak hours
Drive store sales and achieve or exceed performance goals
Championing a customer-first approach, ensuring satisfaction and loyalty
Acquire and maintain customers
Empower team members to deliver personalized solutions and close sales
Conduct weekly staff meetings and setup sales goal expectations
Model and support effective upselling, cross-selling, and account activation strategies
Oversee day-to-day operations including merchandising, inventory, and store appearance
Ensure all company policies and operational procedures are followed consistently
Manage cash handling and POS transactions with accuracy
Track and analyze store performance metrics to identify areas for improvement
Execute visual merchandising standards to maximize sales and make sure the store is brand ready
Qualification
Required
Any combination of education and experience providing the necessary skills and knowledge is acceptable
Proven ability to meet or exceed sales goals
Availability to work a flexible schedule, including evenings, weekends, and holidays
Reliable Transportation
Strong leadership and team-building skills
Excellent interpersonal and communication abilities
Strategic thinker with strong analytical and problem-solving skills
Deep understanding of wireless products, plans, and trends
Adaptable to changing priorities and a fast-paced environment
Ability to stand for long periods of time
Ability to lift objects weighing up to 40lbs
Full Time (45 hours) availability
Preferred
1-2 years' experience in retail sales management (wireless industry preferred)
Associate or bachelor's degree with course work in business, accounting, marketing or management
Benefits
Medical, dental, Vision, Life Insurance and 401K with match for FT employees
Supplemental insurance available
Career advancement opportunities within a growing company
Ongoing training and professional development
Company
TCC Wireless (T-Mobile)
TCC Wireless is one of largest T-Mobile premium retail partners in the nation.