Synechron · 2 hours ago
Mastercard Integration – Technical Specialist (Mastercom)
United States
Contract
Remote
Mid LevelSynechron is a global consulting firm that combines creativity and innovative technology to deliver industry-leading digital solutions. They are seeking a Mastercard Integration – Technical Specialist to provide hands-on support for Mastercard payment integrations and collaborate with engineering teams to design and implement transaction flows.
ConsultingIT ManagementSoftware
Hiring Manager
Vinny Kumar (He/Him)
Responsibilities
Provide hands-on technical support for Mastercard payment integrations , including Mastercom
Guide Appian and integration teams on Mastercard APIs, message formats, and integration patterns
Support the design, development, and troubleshooting of end-to-end Mastercard transaction flows
Assist with Mastercard Mastercom integrations related to:
Disputes and chargebacks
Retrieval requests
Representment and arbitration workflows
Support certification, testing, and defect resolution for Mastercard rails
Troubleshoot production issues and perform root-cause analysis
Collaborate with Appian engineers, CardWorks stakeholders, and Mastercard-facing teams
Ensure adherence to Mastercard rules, security standards, and compliance requirements
Document integration designs, configurations, and operational procedures
Qualification
Required
Strong experience integrating with Mastercard platforms, including: Authorization, Clearing & Settlement, Network APIs, Mastercom (Dispute & Chargeback Management)
Solid understanding of card payment processing flows
Experience supporting issuer and/or processor environments
API integration experience (REST / SOAP)
Message formats: JSON, XML (ISO exposure is a plus)
Security standards: OAuth, Certificates, Encryption
Strong troubleshooting and diagnostic skills
Ability to work in a hands-on technical advisory role
Strong communication skills with technical and non-technical stakeholders
Ability to collaborate across cross-functional teams
Self-driven with strong ownership and accountability
Comfortable working in fast-paced, high-availability payment environments
Preferred
Prior experience working with Appian or other BPM / workflow platforms
Exposure to card dispute lifecycle management
Experience supporting certification and compliance testing
Familiarity with Agile delivery environments
Benefits
10 days of paid annual leave (plus sick leave and national holidays)
Maternity & paternity leave plans
A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region)
Retirement savings plans
A higher education certification policy
Commuter benefits (varies by region)
Extensive training opportunities, focused on skills, substantive knowledge, and personal development
On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses
Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups
Company
Synechron
Synechron is a technology consulting and outsourcing company that helps clients in capital markets, insurance, and banking industries.
Founded in 2001
10001+ employees
H1B Sponsorship
Synechron has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (422)
2024 (628)
2023 (665)
2022 (722)
2021 (720)
2020 (1404)
Funding
Current Stage
Late StageLeadership Team
Yogesh Joshee
Director - Sales
Recent News
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