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City of Chattanooga · 4 months ago

Systems Administrator Lead

1100 Market Street Suite 300, Chattanooga, TN, 37402, US

Full-time

Onsite

Mid, Senior Level

$64K/yr - $77K/yr

4+ years exp

The City of Chattanooga is seeking a Systems Administrator Lead to oversee IT and computer systems. The role involves managing systems and database matters, leading projects, and providing technical support and expertise in systems administration.

Association

Responsibilities

Daily delegation of support tickets in a priority focused manner

Manage numerous concurrent tasks and assignments, with frequent interruptions

Assist and mentor team members during the duration of an assignment or project when necessary

Serves as a subject matter expert for all systems and as a technical liaison during initial installs

Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization

Install and upgrade computer components and software, manage virtual servers, and integrate automation processes

Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues

Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure

Perform and/or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures

Responsible for capacity, storage planning, and database performance

Provides Active Directory support by installing such directories which includes planning and implementing organizational models and structures

Performs database administration activities and application software support

Provides end-user support which includes answering technical questions related to operating systems, software products, and related items

Participates in writing bid specifications for new equipment, assessing bids, and evaluating new hardware and software

Must meet regular attendance requirements

Must be able to maintain good interpersonal relationships with staff, co-workers, managers, and citizens

Must accomplish the essential functions of the job, with or without reasonable accommodations, in a timely manner

Performs other duties as assigned

Qualification

Microsoft Certified Solutions EngineerMicrosoft Certified Database AdministratorCompTIA Server+VirtualizationDatabase AdministrationNetwork AdministrationScriptingAutomationEnd-user SupportTechnical DocumentationTeam CollaborationProblem SolvingEffective Communication

Required

Bachelor's Degree in Information Technology, Information Systems, Computer Science or Similar

Four (4) years of professional experience in database, network administration, or system administration experience

Necessary years of education/technical training in data communications from a college or any combination of equivalent experience and education

Working knowledge of virtualization, VMWare, or equivalent

Strong knowledge of systems and networking software, hardware, and networking protocols

Experience with scripting and automation tools

Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices

Expert knowledge of security, storage, data protection, and disaster recovery protocols

Ability to determine, define and analyze problem definitions, requirements, and propose solutions

Ability to configure, test, and troubleshoot network equipment

Ability to work in a team-based environment

Ability to communicate effectively verbally and in writing

Ability to problem solve and think logically

A self-starter able to work independently or in a team environment

Ability to be a team player who is self-organized, self-disciplined, and eager to constantly improve themselves and team processes for efficiency and progress

Ability to adapt to a changing work environment