Gilbane Development · 10 hours ago
Assistant Director of Campus Operations & Marketing (PFW)
Fort Wayne, IN
Full-time
Onsite
Mid LevelGilbane Development is seeking an Assistant Director of Campus Operations & Marketing to support the Operations Director in managing partnership services at Purdue University Fort Wayne. This role focuses on building relationships, executing marketing strategies, and enhancing the residential student experience while ensuring program performance meets established goals.
ConstructionProperty ManagementReal EstateReal Estate Investment
Responsibilities
Work hand-in-hand with campus partners on a day-to-day basis to ensure P3 program performance exceeds partnership goals in support of the greater campus mission
Constantly monitor campus and community sentiment as it relates to the reputation of the P3 program
Regularly identify opportunities to interact with members of student population, student staff and university officials in order to continuously enhance our understanding of their needs
In concert with the Operations Director, foster positive interactions with campus stakeholders to continuously strengthen the partnership and reinforce goal alignment
Develop strategies for areas that complement the goals and objectives of the university and Housing and Residence life, which includes but is not limited to; student life planning and coordination, marketing and leasing programs, summer camps and conferences and other revenue generating activities
Create an environment of collaboration with the Operations Director and Maintenance Staff to provide excellent service and creative resolutions to unique resident situations
Facilitate ongoing customer service improvement including development of regular opportunities to measure resident satisfaction
Collaborate with corporate services and appropriate university staff (Housing and Residence Life, Admissions, Marketing and Communications) to lead the development of a detailed annual marketing plan for housing
Execute effective strategies in accordance with the annual marketing plan and report on outcomes achieved by those strategies
Ensure maximum occupancy by supporting the housing renewal and new application processes, including housing contract completions, room assignments and resident communications regarding housing fee payment, move-in, move-out and other administrative processes
Deploy effective marketing tactics to achieve timely renewals and new applications as well as increasing summer income for the program
Maintain a visible presence within the University, attending functions and establishing contacts within faculties and administrative departments as directed by the Operations Director
Use critical thinking to evaluate opportunities for improvement, discover impacting factors and identify best possible solutions
Qualification
Required
Previous experience in Customer Service, Marketing, PR or communications is required
Demonstrated effectiveness in managing complex projects with multiple stakeholder groups
Must possess the ability to innovate, strategize and execute initiatives that result in the achievement of desired program outcomes
Requires superior communications skills, both written and verbal, to effectively address all stakeholder groups including students, staff, community groups, external vendors and university personnel and officials during both ordinary and extraordinary circumstances
Must be self-motivated with a positive attitude, team player mentality with strong relationship management skills
Preferred
A Bachelor's Degree in Business, Management, Marketing or a related field is strongly preferred
Company
Gilbane Development
Gilbane Development is a real estate firm focused on development, investment, and property management. It is a sub-organization of Gilbane, Inc.
Founded in 1870
51-200 employees
H1B Sponsorship
Gilbane Development has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (1)
Funding
Current Stage
Growth StageLeadership Team
Paul Naughton
Partnership Development | Start up Implementation | Strategic Advising | Operations
Robert Gilbane
Chairman & Founder
Recent News
2025-12-24
Hartford Business Journal
2025-11-16
Company data provided by crunchbase