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INTEGRIS Health · 5 hours ago

Full Time - Days - Patient Access Specialist - Enid

Enid, OK

Full-time

Onsite

Entry Level

1+ years exp

INTEGRIS Health is Oklahoma’s largest not-for-profit health system, offering a great opportunity for a Patient Access Specialist in Enid, OK. The role involves providing exceptional care through patient access activities, ensuring efficient operations and customer satisfaction while acting as a liaison between patients, providers, and payers.

Health CareHealth DiagnosticsHospitalPersonal Health

H1B Sponsor Likely

Responsibilities

Ensures the appropriateness of complex patient access transactions including coverage eligibility, insurance verification, patient portion calculation and authorization requirement activity utilizing available systems and resources according to assigned protocol

Performs financial counseling activity including screening for government programs and financial assistance, payment options and arrangements, processing point of service payments, verifying patient demographic information, obtaining signatures for required paperwork, document imaging and following documentation standards to facilitate efficient patient access according to assigned protocol

Possesses the ability to use analytical thinking, independent judgment, and clinical knowledge to adjust service area schedules and accommodate special requests from internal and external customers

Accepts inbound phone calls from patients, physician offices, insurance carriers, etc. with the intent to resolve the concern immediately

Collects patient payments and follows levels of authority to ensure financial clearance

Documents all patient account activities concisely, including authorization and patient liability requirements

Performs filing, data entry, and other duties as assigned

Responds promptly to patient inquiries regarding pre-care services, policies, coverage, benefits and financial liability

Utilizes multiple resources to resolve patient or payor inquiries while on the phone or preparing/reviewing patient accounts or prior authorization requirements

Understands different payer regulations and can communicate effectively with patients regarding their coverage benefits and financial liability

Participates in team-oriented process improvement initiatives for the department and organization

Participates in continuous quality improvement efforts, establishes goals with supervisors and tracks progress

Interprets and maintains compliance with performance standards, federal and state regulations including EMTALA and HIPAA, policies, procedures, guidelines, and third-party contracts

Follows all safety rules while on the job, reports accidents promptly and corrects minor safety hazards

Qualification

Patient Access operationsInsurance verificationFinancial counselingHealthcare CertificationMedical terminologyCustomer serviceICD 10 codingCPT codingPC software proficiencyEffective communication

Required

1 year of Patient Access operations activities (scheduling/registration/insurance) or related experience (billing, collections, accounts receivables)

Previous experience in one of the following: scheduling, registration, insurance, billing, collections, and customer service in either a hospital or physician's office setting

May consider successful completion of 1100+ related Career Tech program or one year of college coursework in a related field in lieu of experience

Previous experience should include utilizing standard office equipment and PC software

Must be able to communicate effectively with others in English (verbal/written)

Preferred

College coursework in related field or Healthcare Certification (AAHAM CRCS, HFMA CRCR, NAHAM CHAA)

Previous experience with medical terminology, basic ICD 10 and CPT coding

Benefits

Front loaded PTO

100% INTEGRIS Health paid short term disability

Increased retirement match

Paid family leave

Company

INTEGRIS Health

Glassdoor3.4

INTEGRIS Health is the state’s largest Oklahoma-owned health system and one of the state’s largest private employers, with hospitals, rehabilitation centers, physician clinics, mental health facilities, fitness centers, independent living centers, home health agencies and urgent cares throughout much of the state.

Founded in 1983

Oklahoma City, Oklahoma, USA

10001+ employees

https://www.integrisok.com

H1B Sponsorship

INTEGRIS Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (36)

2024 (17)

2023 (12)

2022 (18)

2021 (15)

2020 (14)