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Pacific Clinics · 13 hours ago

Clubhouse Specialist Lead

Yucca Valley, CA

Full-time

Onsite

Mid, Senior Level

$21.86/hr - $26.89/hr

2+ years exp

Pacific Clinics is a community-based organization dedicated to supporting individuals with mental health needs. The Clubhouse Specialist Lead is responsible for overseeing the daily operations of the Clubhouse, ensuring that consumer needs are met while providing training and support to staff. This role also involves community outreach and promoting the Clubhouse program in accordance with international standards.

Health CareMental Health

Responsibilities

Oversees the daily operations of the Clubhouse, facilities, staffing and consumer care

Consult with Team Supervisor on addressing staff issues, complaints and suggestions reported by staff and members

Under the direction of the Team Supervisor, reviews staff performance expectations, models effective performance, and provides coaching to staff as needed and to address performance related issues

Provides training and support to new staff in their rolls as Peer Partners and Clubhouse Specialist

Works with staff in the preparation of needed reports (DBH, ADA, Grants, etc.) Schedules weekly staff meetings and ensure topics covered are relevant to staff and program and provides agency, policy and procedure updates

Works with Clubhouse Board Officers to apply Clubhouse rules and regulations in a fair, compassionate and consistent way

Oversees daily Clubhouse program functions, organizes schedules according to members needs and ensuring schedules for meals, laundry, groups, special events, etc. are maintained

Addresses Clubhouse members grievances and concerns and implements Clubhouse members suggestions to change rules, procedures, etc. when appropriate

Attends board meetings, staff meetings and community meetings as requested. Identifies and schedules evening and weekend activities like outings, outreach, special events, etc

Identifies donors in the community (business, churches, individuals, etc.), and creates and maintains relations

Maintains inventory of cleaning supplies, office supplies, and food and rep in advance when orders need to be placed. Reports facilities issues that need to be repair like plumbing, AC/Heater issues, etc

Addresses calls from the Security Company after hours

Assists in locating resources and advocating for consumers

Promotes and teaches member-driven clubhouse programs operating according to the International Standards for Clubhouse Programs

Facilitates work-ordered day along with the consumers. Helping set up work routines to meet the needs of the consumers and promote the orderly functioning of the clubhouse

Establishes working relationships with community providers. Identifies community resources as needed by members including alternatives for housing

Maintains resource bulletin board, vocational resource bulletin board, and housing spectrum bulletin board

Provides direct information and training for consumers on topics identified by the membership

Arranges for outside speakers to come to the clubhouse to provide information to the members

Assists and advocates for members relative to internal and external resources

Provides group and one-on-one training and support for consumers interestedin learning job skills

Will be part of a multi-cultural team sensitive to the cultural and linguistic needs of the families served

Sources employment opportunities in community

Works evenings and weekends as needed to meet member needs

Provides transportation to members in clubhouse vans as needed

Interacts with other internal programs, clinical/support staff and external

Sources such as school or community personnel as applicable

Reports to work on time and maintains reliable and regular attendance

Models Pacific Clinics’ approach, mission and core values in all communication and correspondence

Communicates effectively in a culturally competent and diverse consumer population and promotes favorable interaction with managers, co-workers and others

Performs other duties as assigned

Qualification

Supervisory experienceMental illnessWindows proficiencyBilingual in SpanishCommunity outreachCoaching skillsCommunication skills

Required

Minimum of two (2) years relevant experience working with chronic and severe mental illness

Minimum one (1) to two (2) years supervisory experience or demonstrated experience leading and/or coordinating the work of other staff

Demonstrated ability to work in Windows environment (including Word and Excel)

Must possess a valid CA driver's license and insurance with two years experience and maintain an insurable driving record under the agency's liability policy