Saint Joseph Mercy Health System ยท 5 hours ago
Patient Support Tech Acute Oncology
Pontiac, MI
Full-time
Onsite
New Grad, Entry Level
0+ years expSaint Joseph Mercy Health System is a leading community teaching hospital providing comprehensive care including cancer care. The Patient Support Technician plays a vital role in delivering direct patient care and coordinating unit processes under the supervision of a Registered Nurse, ensuring optimal patient experiences and supporting the healthcare team.
Health CareHospitalMedicalNon Profit
Responsibilities
Demonstrates principles of Relationship-based Care to cultivate and maintain therapeutic relationships as a means to optimal healing and collegial functioning as an interdisciplinary care team member
Provides patient care that reflects respect for patients' rights, dignity, values, culture preferences, and expressed needs and attention to providing comfort, relieving pain, and alleviating anxiety
Provides basic bedside care and selected procedures under the direction and supervision of the Registered Nurse. Including but not limited to: venipuncture, 12 lead EKG, basic blood glucose collection and monitoring, respiratory care (i.e. Cough and deep breathing, incentive spirometry, pulse oximetry, oxygen setup, hand held nebulizer), dressing changes, collection of vital signs, recognition of life-threatening conditions with initial responses and reporting, emptying and measuring drainage equipment
Performs activities of daily living (ADL) appropriate to the patient's condition under the direction of and supervision of the Registered Nurse
Initiates and maintains patient medical records
Manages communication for the unit including placing and receiving calls from physicians, other departments, and visitors
Maintains an accurate patient roster/census and available ready beds
Assists with the provision of patient education under the direction of the Registered Nurse
Integrates principles of the Personal.Connected.Journey and demonstrates Trinity Health Guiding Behaviors to provide excellent care of self, patients, and care team members
Performs basic nutritional support to patients such as bed set up, assistance with feeding, and collection and documentation of intake and calorie count as appropriate
Takes personal accountability to seek out experiences in order to maintain skills and competence
Seeks and incorporates feedback concerning improvement in one's own practice, including participation in self-appraisal
Assists with the admission process by collecting selected assessment data, applying necessary equipment, labeling patient's clothes and belongings, informing patient/family of unit routines, etc
Provides individualized care consistent with the plan of care under the direction and supervision of the Registered Nurse
Actively engages and participates in unit-based and other committees and indicatives that promote patient and workplace safety, optimal patient outcomes, and satisfaction
Reports changes in patient condition to the Registered Nurse in a timely manner
Demonstrates proper body mechanics in performing role
Performs other various duties as assigned and needed. These duties may vary depending upon the unit, patient type and need, number and complexity of treatment provided. Additional duties may also include nonclinical duties consistent with meeting the needs of the patient and care team
Demonstrates and actively promotes an understanding and commitment to the mission of Trinity Health Oakland through performing behaviors consistent with the Trinity Health Values
Maintains a working knowledge of applicable Federal, State, and Local laws and regulations, the Trinity Health Organizational Integrity Program, including the Standards of Conduct, Code of Ethics, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors
Supports and conducts one's self in a manner consistent with customer service expectations
In accordance with unit or departmental practice, determines that appropriate charges have been entered for the correct patient, encounter, date/time of service, with any required modifiers. Make corrections as needed per charge capture policy/practice
In accordance with unit or departmental practice, actively participates in on-going education and communication regarding revenue management
In accordance with unit or departmental practice, assists with tracking and monitoring of equipment assigned to the unit. Requests services for maintaining equipment as needed
In accordance with unit or departmental practice, proficient with the electronic health records for documentation, assessment, and care management, performing these activities concurrently with provision of care throughout the shift
Qualification
Required
Graduation from an accredited high school or GED program or equivalent
If EMT - current licensure in State of Michigan
Current Basic Life Support (BLS) certification through American Heart Association
Preferred
6 months direct patient care experience within past 5 years
Completion of one Medical/Surgical clinical rotation in a nursing educational program
Completion of a 'Patient Care Technician' program that requires successful completion of an externship in an acute care facility
Previous Health Unit Coordinator/Unit Secretary working experience
Certification program which requires a Medical/Surgical rotation
Emergency Medical Technician (EMT)
Equivalent work experience as defined in Section D
Benefits
Competitive compensation
Full benefits package including Medical, Dental, Vision, PTO, and more! Effective Day 1 of Employment - No Waiting Period!
Retirement savings plan with employer match and contributions Opportunity for growth and advancement throughout
Trinity Health Tuition Reimbursement
Free parking in proximity to your workplace
Company
Saint Joseph Mercy Health System
St. Joseph mercy ann arbor is a 537-bed teaching hospital located on a 340 acre campus in ann arbor, michigan.
10001+ employees
H1B Sponsorship
Saint Joseph Mercy Health System has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2023 (4)
2022 (5)
2021 (2)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Joyce Young
Regional Vice President/CNO, SJMHS, SE Michigan Hospitals
Michelle Taylor, PHR, SHRM-CP
Talent Acquisition Senior Partner
Company data provided by crunchbase