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Travel + Leisure Co. · 9 hours ago

Customer Service Collector

Las Vegas, NV

Full-time

Hybrid

Entry Level

1+ years exp

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, and they are seeking a Customer Service Collector to join their team. This role involves negotiating and collecting past due payments from customers through effective communication and problem-solving skills.

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Responsibilities

Contacting debtors by telephone, both incoming and outgoing calls, in order to negotiate and collect past due monies

Negotiate payment plans and analyze situations to determine the best course of action while following business practices, policies and State and Federal Laws

Remaining focused in a goal-oriented atmosphere

Listening to our customers with the intent to understand, influence, evaluate and quickly offering alternatives

Presenting a professional and friendly demeanor

Having excellent telephone and communication skills

Working independently and keeping yourself in check as this role will start as an At-Home position

Qualification

Customer serviceTelephone communicationNegotiation skillsMicrosoft OfficeContact center experienceListening skillsSelf-drivenGoal-oriented

Required

You graduated high school or have your G.E.D

You can tell the recruiter about your experience relating to the above skills

You have at least 1 year of experience with Microsoft Office

You have at least 1 year contact center experience

You successfully provided the recruiter with the Internet and home requirements below

Benefits

Medical

Dental

Vision

Flexible spending accounts

Life and accident coverage

Disability

Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)

Wish day paid time to volunteer at an approved organization of your choice

401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)

Legal and identify theft plan

Voluntary income protection benefits

Wellness program (subject to provider availability)

Employee Assistance Program

Company

Travel + Leisure Co.

Travel + Leisure Co., the world's leading vacation ownership and membership travel company, provides more than six million vacations to travelers every year.

Founded in 2006

Orlando, Florida, USA

10001+ employees