Talking Stick Resort ยท 7 hours ago
TECHNICAL TRAINER
Scottsdale, AZ
Full-time
Onsite
New Grad, Entry LevelTalking Stick Resort is seeking a Technical Trainer to deliver network orientation and enterprise application training. This role involves coordinating training with IT staff and vendors, developing training content, and ensuring that training materials are current and effective.
CasinoHospitalityResorts
Responsibilities
Conducts network orientation classes to ensure new employees understand the information policy and network guidelines
Deliver routine enterprise application training and coordinate customized training with IT staff, vendors and internal customers
Assess training requests and determine appropriate in-house or external training solutions
Serve as a generalist across multiple platforms as needed to provide effective training
Supervise and instruct students in classroom and technology-based learning environments
Monitor team member comprehension and training effectiveness
Assist in the design, development, and delivery of technical and application training programs
Support the integration of technology-based learning systems for a diverse workforce
Ensures training materials remain accurate and current as systems and applications evolve
Develop or assist in authoring manuals, job aids, multimedia resources, and other training materials
Assist in IT procedure documentation and route materials for management approval
Build strong working relationships with departments to identify training needs, gaps, and improvement opportunities
Participate in the IT Liaison Program, including coordination of meetings, seminars, agendas, and materials
Collaborate with IT managers, supervisors, and business analysts to support the Technology Training Plan
Monitor IT staff in training delivery and documentation standards
Schedule and coordinate classroom and computer lab usage, ensuring systems are operational and ready
Coordinate offsite training logistics, including team member notifications and travel scheduling support
Assist in gathering training budget information and ensure efficient use of training funds
Remain current on emerging technologies, training trends, and best practices
Support professional development initiatives for tribal and community members in coordination with HR
Comply with all departmental, Casino Arizona, tribal, federal, and gaming regulatory requirements
Maintain confidentiality of sensitive information and comply with HIPAA security training requirements
Qualification
Required
High School diploma or GED required
Practical knowledge and experience with information technology, network security, and infrastructure application best practices
Strong working knowledge of computer operating systems
Advance proficiency with Microsoft Office Suite, including OneNote
Must be internet research savvy
Experience with a learning management tool or knowledge of what the tool can do is expected
Proficient in technical writing skills and training documentation skills
Ability to manage multiple priorities and meet deadlines independently
Demonstrated ability to rapidly learn and apply new technologies
Professional appearance and strong interpersonal, facilitation, and communication skills
Analytical problem-solving skills with a collaborative, team-oriented approach
Ability to work flexible hours and occasional travel as required
Must be able to read, write, speak and understand English
Preferred
Experience in application training and in Indian gaming
Experience with budgeting, cost/benefit analysis, and resource optimization
Company
Talking Stick Resort
Talking Stick Resort is a hospitality company.
Founded in 2010
1001-5000 employees
Funding
Current Stage
Late StageRecent News
Phoenix Business Journal
2024-02-12
Business Journals
2023-02-16
Company data provided by crunchbase