Everstory Partners · 9 hours ago
Administrator
Richmond, VA
Full-time
Onsite
Entry Level
$17/hr - $19/hr
1+ years expEverstory Partners is dedicated to creating supportive spaces for individuals and families experiencing loss. The Administrator role is essential in providing customer-focused support, handling various administrative tasks, and ensuring smooth operations within the location team.
ConsultingConsumerFunerals
Responsibilities
Contract processing and quality control, including verification that all contracts are valid before entry
Banking duties: cash receipt entry, deposit slips, credit card transactions and bank deposits. May include trips to the bank for actual cash deposits
Cemetery daily processing of IOA’s (Interment Order and Authorization), following the company standards and policies
File maintenance and record keeping: update customer files including all new sales and burials. Scan all documentations as required. Maintain Records of all memos, e-mails, corporate policies, and programs implemented
Human Resources: coordinate onboarding responsibilities as needed
Accounts Payable: Insure all bills are paid promptly. Process all purchases and invoices through the current system
Accounts Receivable: Collection of past and present balance amounts due for any delinquent location customer contracts
Deeds and Certificates: Provide deeds and certificates to Sales Management each week. Log and process according to your location and or state guidelines. Trust Certificates: Check for accuracy, compare to contracts, sign and place in custom file return (email) to the Home Office Trust Department
Work and Memorial Orders – Order Memorials when PIF (Paid in Full). Manage work orders for Park Services
White Board Meetings– Take part in daily meetings between Administration, Maintenance, and Sales Department
Reporting: may include Trust, state required, and month end processing
Qualification
Required
Multi-Line phone skills required
Filing skills (Alphabetically)
Ability to type 40 words per minute with minimal errors and data entry skills
Basic math and computer skills including word processing (Word) and spreadsheet (Excel) applications or Google equivalents
Ability to abide by all company policies and keep all employee and customer information confidential
Excellent customer service skills and optimal interpersonal skills
Proficient organizational skills
Ability to multitask efficiently and work well independently or as part of a team
Ability to effectively and quickly complete tasks and assignments and meet deadlines
Must possess a valid state driver's license and have access to a personal vehicle for some locations
High School equivalency required
Minimum of one-year experience in administration or customer service
This position requires availability to work some holidays, evenings and weekends as needed
Benefits
Medical, Dental, Vision, Life, AD&D and STD Insurance
Tuition Reimbursement
Career Advancement and Training
Funeral and Cemetery Benefits
Employee Referral Bonus
401k with Company Match
Company
Everstory Partners
Everstory Partners develops safe, encouraging environments where people and families dealing with loss can find comfort, purpose, and hope.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Lilly Donohue
Chief Executive Officer
Recent News
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