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VSP Ventures · 13 hours ago

Practice Manager (Ideal Eye Team)

Temple, TX

Full-time

Onsite

Entry, Mid Level

$59K/yr - $65K/yr

2+ years exp

VSP Ventures is a company focused on delivering exceptional customer service and quality care in the optical industry. The Practice Manager will lead and manage practice-level business goals and staff performance while ensuring patient satisfaction and compliance with regulations.

Health CareMedical

Responsibilities

Plan, develop, organize, implement, and direct the day-to-day functions of the practice and its programs and activities to ensure compliance, efficiency, and patient satisfaction

Identify strategy for practice growth and execute plans to achieve practice, productivity and budgeted goals

Manage staff performance including supervising, coaching, counseling, inspiring, and developing staff

Responsible for interviewing, hiring, and training new staff

Review the practice’s policies and procedures to make recommendations for continued compliance and current regulations and interpret policies/procedures to appropriate parties such as employees and patients

Address staff issues and make appropriate solutions toward improvements; perform consistent staff evaluations and deliver team trainings

Analyze financial data including revenue, expenses, and budgets

Control and manage expenses to budget as it relates to products, inventory and payroll management

Work on special projects and perform other related duties as assigned or requested

Qualification

Optical experienceTeam performance managementLeadership experienceFinancial data analysisStaff recruitmentTrainingCustomer serviceCommunication skillsProblem-solvingAdaptability

Required

Bachelor's degree in related field or equivalent experience

Minimum of 2 years of leadership experience in a business-related environment

Proven track record in leading overall team performance and understanding of optometric business processes and strategic development

Ability to recruit, facilitate, train, coach, and develop excellent patient-centric staff

Ability to present and implement decisive and creative solutions to issues/opportunities to grow the business

Ability to provide enthusiastic and concise communication to meet or exceed customer expectations as well as foster positive staff, doctor and team relationships

Ability to manage priorities through adaptability, willingness to take calculated risks, and follow-up