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The Gerson Companies · 22 hours ago

Sales Operations & Support Manager

Olathe, KS

Full-time

Onsite

Mid Level

$68K/yr - $68K/yr

3+ years exp

The Gerson Companies is seeking a Sales Operations & Support Manager to support their national field sales and inside sales teams. This role will involve effective sales operations, communication, and training, serving as a central point of contact to ensure alignment with company priorities.

E-Commerce

Responsibilities

Serve as the frontline resource and primary point of contact for Gerson’s national field sales team and headquarter-based inside sales team

Provide ongoing, clear communication to sales teams regarding sales initiatives, promotions, inventory availability, pricing updates, and sales collateral aligned with current company priorities

Create, organize, and present sales training materials for Gerson’s national field sales and inside sales teams, including product launches, programs, and tools

Monitor, track, and report on sales performance against individual and companywide sales goals, highlighting trends, risks, and opportunities

Use Gerson’s internal systems (e.g., NetSuite and related tools) to pull, analyze, and distribute sales data and reports to sales leadership and other stakeholders

Partner with leadership to develop standard sales reports and dashboards that support decision making and accountability

Ensure successful implementation, adoption, and compliance with Gerson sales programs, processes, and policies across field and inside sales teams

Act as the central coordinator for sales initiatives, ensuring that timelines, deliverables, and communication are clear and aligned across departments

Identify opportunities to streamline sales processes and recommend improvements to increase efficiency and effectiveness

Work cross-functionally with Gerson’s IT department and other internal teams to manage and maintain product data used in Gerson’s selling tools, including MarketTime, the Shop Gerson website, Salsify, and related platforms

Help ensure data integrity, timely updates, and alignment of product information across systems to support accurate quoting, ordering, and merchandising

Communicate directly with independent retail customers as needed to help grow sales, address issues, and ensure an excellent customer experience

Support the resolution of order, inventory, or program-related questions by coordinating with sales, customer service, and operations

Provide logistical and administrative sales support at Gerson’s showrooms and trade shows, including preparation of materials, product information, and tools for the sales team

Provide operational and administrative support to Gerson’s national field sales and inside sales teams as needed (e.g., coordinating samples, updating collateral, tracking program participation)

Other duties as assigned