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U.S. Department of Veterans Affairs · 7 hours ago

Intermediate Care Technician - TeleHealth Service

Battle Creek, MI

Full-time

Onsite

Entry, Mid Level

1+ years exp

The U.S. Department of Veterans Affairs is seeking an Intermediate Care Technician for their TeleHealth Service. The role involves assisting licensed staff in delivering care to patients, operating medical equipment, and performing clinical responsibilities including specimen collection and patient evaluations.

GovernmentMedicalNational SecurityPublic Safety

Comp. & Benefits

No H1B

U.S. Citizen Only

Responsibilities

The Intermediate Care Technician is an occupational specialty - especially for former military combat medics - medical technicians - and corpsmen

The incumbent assists outpatient licensed staff with the delivery of care to patients with complex - specialized - and potentially life-threatening situations

The incumbent assists licensed staff with preparing patients for medical evaluation - setting up equipment - passing instruments and providing treatment during inperson or virtual visits

The incumbent operates specialized medical equipment to obtain diagnostic and therapeutic outcomes

The incumbent is responsible for collecting a wide range of specimens and preparing them for transfer to processing

Observes patient status and keeps licensed clinical staff informed of any change in condition

The incumbent must possess the knowledge to recognize life threatening situations and act to correct these emergent situations according to established national or local protocols

The incumbent initiates cardiopulmonary resuscitation (BLS) and use of automatic external defibrillator (AED) once certified and where appropriate according to American Heart Association (AHA) protocols and policies

Observes patient status and keeps licensed personnel informed of any change in condition

Clinical responsibilities include but are not limited to: - Vital signs

Examples: vital signs - 12-lead electrocardiogram (EKG)

Point-of-care (POC)

Examples: Abbott hand-held blood analyzer (I-STAT) - glucometer

Equipment and surgical instrumentation set up

Examples: skin biopsies (excisional - shave - punch)

Treatments and interventions

Examples: Cryotherapy - incision and drainage - ambulation - and Foley coude' catheter insertion

Wound care

Examples: bandaging - application of dressings and wound measurements

Specimen collection and Preparation

Examples: collecting and labeling venous blood samples and mucous specimens

Assisting with patient exams and screening

Examples: gynecology exams

Mental health care

Examples: Crisis intervention - performs behavioral/mental health screens - conducts interviews - and observes behavioral patients

Preparation of lab specimens and transfer to the lab for processing: Examples: Labeling - placing in the proper bin or tube system

Assisting with patient exams and screening - utilizing technology such as telehealth peripherals

Examples: primary care physical exams (heart - eye - ear - nose - throat (EENT)

Gait exams - and skin exams

Patient education within scope of care or while providing an intervention

Examples: post- procedural care - splint care and wound care

Follow-up care: Examples: Suture removal

Electronic Health Record (EHR): Thoroughly and appropriately documents actions - interventions and procedures in the medical record

Examples: Procedural notes - progress notes - screenings - photo-documentation and secure messaging

ICTs may perform tasks after proper education - training and competency - demonstrating knowledge - skills and abilities

Thoroughly and continually documents actions - interventions and patient response in the health record

Qualification

Patient CareTelehealthMedical InterventionsSpecimen CollectionClinical Data CollectionElectronic Health Record (EHR)Crisis InterventionCommunication SkillsTeam Collaboration

Required

Applicants must meet all requirements by the closing date of this announcement - 01/09/2026

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement

For a GS-7 position you must have served 52 weeks at the GS-6

You MUST possess at least one year of specialized experience that equipped you with the particular knowledge, skills and abilities to perform successfully the duties of Intermediate Care Technician position

Specialized Experience: You must have experience that required application of the knowledge, methods, and techniques of the position to be filled

Qualifying specialized experience includes: recognizing life threatening situations and act to correct these emergent situations according to established national or local protocols; understanding the legal/ethical considerations of critical care; taking and recording diagnostic signs to perform patient evaluations and screenings; assisting in behavioral/psychiatric situations; and assisting licensed personnel with complex, specialized, and potentially-life threatening situations

Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed one (1) year of graduate education or internship directly related to the position at the next lower grade level

This education must have been obtained in an accredited college or university

One year of full-time graduate education is considered to be the number of credit hours that the school attended has determined to represent one (1) year of full-time study

If that number cannot be obtained from the school, 18 semester hours will be considered an academic year of graduate study

Part-time graduate education is creditable in accordance with its relationship to a year of full-time study at the school attended

You will be rated on the following Competencies for this position: Clinical Data Collection/Documentation, Manages and Organizes Information, Medical Information, Multimedia Technologies, Patient Care, Specimen Collection

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs and other organizations

You will receive credit for all qualifying experience, including volunteer experience

A full year of work is considered to be 35-40 hours of work per week

Part-time experience will be credited on the basis of time actually spent in appropriate activities

Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment

Preferred

Experience in the military as a Hospital Corpsman

Combat Medic

Medical Technician is highly desired

Examples of military occupational specialties highly desired include but are not limited to: 4NOX-Basic Medical Technician, 4NOIC-Independent Duty Medical Technician, X4NO-Aermedical Evacuation Technician, 1T2X1-Pararescueman, 68W-Combat Medic Specialist, 18D-Army Special Forces (Medic), 68WW1-Special Operations Flight Medic, HM0000-Basic Hospital Corpsman, HM8404-Field Medical Service Technician, HM8425-Surface Force Independent Duty Corpsman, HM8402-Submarine Force Independent Duty Corpsman, HM8401 - Search and Rescue Medical Technician, HM8403 - Fleet Marine Force Reconnaissance Independent Duty Corpsman, HM8406 - Aerospace Medical Technician, and HS - Basic Health Services Technician