This job has closed.

DealerOn · 9 hours ago

Salesforce Administrator

United States

Full-time

Remote

Mid Level

$63K/yr - $92K/yr

3+ years exp

DealerOn, Inc. is an online marketing company providing website and agency services to automotive dealerships. The Salesforce Administrator will be responsible for automating business processes, ensuring system efficiency, and creating reports and dashboards to monitor data quality.

Marketing

No H1B

Responsibilities

Oversee Salesforce-related initiatives by facilitating, monitoring, coordinating, and communicating the expectations for successful development of the department’s services

Lead and conduct ad hoc organizational capability assessments to improve effectiveness as required or requested

Create and maintain list views, reports, and dashboards

Customization of Salesforce apps, objects, fields, record types, and page layouts

Build and maintain workflow rules

Manage organization wide defaults

Ensure proper user maintenance to include permissions and role hierarchy

Security and data management

Gather requirements for new processes with stakeholders

Train new users on using Salesforce

Monitoring of support intake channels

Communicate effectively with stakeholders and leadership

Qualification

Salesforce Administrator certification3+ years SFDC admin experienceSalesforce customizationWorkflowsProcess builderSalesforce platforms knowledgeData integration toolsCustomer service mindsetJIRASDLCTime management skills

Required

Salesforce Administrator certification required

3+ years of SFDC admin experience

Ability to effectively utilize workflows, process builder, and data integration tools

In-depth understanding of customization options within Salesforce

Comprehensive knowledge of Salesforce platforms, Service Cloud, Sales Cloud, CPQ, and Pardot to develop Salesforce solutions

Customer service mindset

Ability to prioritize business needs based on importance, urgency, or impact

Excellent time management skills

Preferred

Bachelor's Degree in related field or equivalent experience

Knowledge of Internet and Security technologies to integrate data between systems, and applications

Knowledge of Salesforce App Cloud, Lightning, and Mobile Application Platforms

Experience using and configuring JIRA and connection to Salesforce

Knowledge of business processes and IT project delivery methodologies, such as SDLC, agile methodology, the development of continuous integration, and the ability to effectively develop Salesforce app solutions