Relief Mental Health · 12 hours ago
Outpatient Behavioral Health Receptionist
Red Bank, NJ
Full-time
Onsite
New Grad, Entry Level
$18/hr - $20/hrRelief Mental Health is an outpatient mental health clinic seeking a Receptionist to serve as the first point of contact for patients, families, and visitors. The role involves managing front desk operations, providing excellent customer service, and supporting administrative processes to ensure a smooth patient experience.
Health CareMental HealthPsychologyWellness
Responsibilities
Answer all incoming calls and check voicemails and emails for clinic
Assist in scheduling/rescheduling patient appointments
Greet and assist visitors and patients upon arrival, ensuring a welcoming and professional environment
Maintain patient confidentiality and uphold HIPAA regulations at all times
Follow office workflow procedures to ensure maximum efficiency and accuracy in daily operations
Coordinate daily administrative activities, including patient check-in, check-out, and medical record maintenance
Assist with collection of patient payments
Maintain organized and effective filing systems for patient and administrative records
Monitor and maintain office supplies and cleanliness; ensure common areas (coffee, tea, water, etc.) are clean and well-stocked
Obtain and record patient medical histories, test results, and other pertinent information in the EHR system (Tebra)
Prepare and maintain treatment rooms to ensure cleanliness, readiness, and proper supply levels
Assist mental health providers with basic clinical tasks such as obtaining assessments, taking vital signs, conducting point-of-care testing (urine drug screens, pregnancy tests), and documenting results
Provide compassionate support and attention to patients and families throughout their visit
Receive training to assist with patient preparation, scheduling, and monitoring for TMS and Spravato treatments
Support clinical staff during treatments by ensuring appropriate patient flow, room setup, and documentation
Educate patients on office procedures related to these services and provide comfort and reassurance during their visits
Ensure compliance with all manufacturer and FDA treatment monitoring requirements (e.g., observation periods for Spravato)
Qualification
Required
High School Diploma required
Proficient in Google Suites (Docs, Sheets, Calendar)
Strong interpersonal, organizational, and communication skills
Compassionate, patient-focused, and able to maintain professionalism in a fast-paced environment
Evening availability required; coverage flexibility may be requested
Detail-oriented with strong multitasking and problem-solving abilities
Valid CPR/AED certification or ability to obtain during training period
Ability to operate Brainsway TMS system and pass certification (training and certification provided during initial period of employment)
Ability to lift, push, and pull a minimum of 20 lbs - moving and assisting patients and equipment will be required
Ability to sit or stand for extended periods during shift
Preferred
Medical Assistant Certification a plus
Prior experience in a medical, specifically behavioral health setting, highly preferred
Familiarity with Electronic Health Record (EHR) systems preferred but not required, Tebra experience is a plus
Company
Relief Mental Health
Relief Mental Health is a mental health care center that treats depression, OCD, and anxiety problems.
Founded in 2019
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Susan Mueller
Chief Executive Officer
Recent News
2025-11-08
Company data provided by crunchbase