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Vacasa · 8 hours ago

Property Caretaker

Santa Barbara, CA, United States

Full-time

Onsite

Entry Level

$23/hr - $23/hr

1+ years exp

Vacasa is a vacation rental company focused on delivering exceptional experiences through genuine hospitality. The Property Caretaker is responsible for managing a portfolio of vacation rental properties, ensuring smooth operations, and addressing guest and homeowner concerns.

Property ManagementReal EstateTravel AccommodationsVacation Rental

Responsibilities

Assists in the daily operations of the assigned portfolio of homes

Identify areas for improvement, assisting managers in process enhancements to drive efficiency and quality outcomes

Support the team with escalated guest and homeowner concerns by responding to emails, calls and tickets

Perform light home maintenance (light bulbs, fix door hinges, unclog a toilet, etc)

Conduct regular inspections prior to guest and owner arrivals

Works to resolve guest and homeowner concerns by responding to emails, calls and tickets

Partners with the management team on escalated issues

Partners and assists your Business Development Representative and management team when new units join the portfolio

Supports cross-functionally across the team as needed

Other duties as assigned because every day is different in hospitality!

Qualification

Hospitality experienceHousekeeping experienceMaintenance skillsTech-savvyTime managementAttention to detailDependabilityCommunication skillsSelf-motivation

Required

Minimum 1 year experience in housekeeping, maintenance or similar role

Excellent time management skills with the ability to change activity frequently and cope with interruptions

Strong attention to detail

Tech-savvy with experience using various digital systems and applications and comfortable using mobile apps, tablets, and various software platforms

This role involves frequent travel between worksites, so reliable personal transportation is essential

Dependable and prepared. Showing up on time and ready to go is key to creating great stays for our guests and peace of mind for our homeowners

Must be dependable, self-motivated, and able to work independently while contributing positively to a collaborative team environment

Comfortable talking to people—online or in person—and being able to share information in a way that's clear, thoughtful, and represents the company in a positive way always

Reliable transportation required

Regular travel within the locally assigned market and / or region

Ability to move freely (balancing, climbing, crawling, driving, squatting, standing, stooping, walking, bending, pushing, pulling, reaching, and repetitive hand/finger motions) and lift up to a maximum of fifty (50) pounds without assistance