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Vanderbilt Mortgage and Finance, Inc · 16 hours ago

Business Development Manager

Maryville, TN

Full-time

Hybrid

Entry, Mid Level

2+ years exp

Vanderbilt Mortgage and Finance, Inc. is committed to making homeownership more attainable for families across the country. The Business Development Manager is responsible for managing operational business decisions that shape mortgage origination strategies, overseeing various initiatives including lending process improvement and marketing programs.

Financial ServicesLendingReal Estate

Responsibilities

Lending Operation Management and Execution

Independently develops operational plans

Ensures all operational management plans are compliant and meet regulations standards

Develop comprehensive project plans outlining scope, goals, deliverables, timelines, and resource requirements

Oversees the end-to-end execution of projects, ensuring adherence to timelines and budgets

Independently develops operational plans

Ensures all operational management plans are compliant and meet regulations standards

Leads Cross-functional collaboration: working closely with TECH, Vanderbilt marketing, legal and mortgage originations teams to understand project requirements and dependencies

Creates a collaborative environment and facilitates effective communications among team members and vendors

Aligns with key stakeholders to gather project requirements, expectations, and feedback

Presents regular updates to stakeholders on project progress, milestones, and potential risks

Collaborates with department leads to allocate resources effectively for project tasks

Identifies potential risks and challenges associated with projects and develops mitigation strategies

Proactively addresses issues to ensure the smooth progress of projects

Ensures coordination with outside vendors for fulfillment and to ensure execution and delivery of marketing materials and products

Process Optimization and Quality Assurance

Works closely with cross-functional teams to identify opportunities for process improvement based on data analysis

Implements data-driven solutions to enhance efficiency and effectiveness in mortgage originations workflows

Ability to utilize Vantage for ROI tracking and strategy implementation

Ensures data accuracy and reliability by implementing quality assurance processes

Proactively identifies and addresses data discrepancies and anomalies during project coordination

Directs department leaders in developing and implementing new processes, along with updating the team on changes and the tools needed to support change

Implements quality control measures to ensure project deliverables meet established standards

Conducts thorough project reviews to identify areas for improvement

Uploads project-related documentation to common repository

Provides an advanced understanding of development of collecting, organizing, analyzing, and disseminating significant amounts of information with attention to detail and accuracy

Data Compilation and Reporting

Compile and clean relevant data from various sources, including internal databases, external market data, and third-party sources

Collaborate with IT, Marketing, Legal, Operations, BAU and other teams

Utilize statistical and analytical tools to interpret complex data sets

Creates and maintains comprehensive reports for the mortgage originations team, highlighting key performance indicators, trends, and actionable insights

Provides regular updates to stakeholders and executive team on project progress and data-driven findings

Facilitates analyzing, reporting, and submitting bonus compensation data, ensuring accuracy, compliance with company policies, and timely delivery of reports

Team Member Engagement and Content Creation

Manages Originations Team member engagements contest initiatives by coordinating prizes, vendors, payroll tax tracking, budget management, and creative design

Guides Coordinator with events, by booking venues, handling logistics and managing creative designs

Develops engaging content in Canva that aligns with and promotes the organization’s culture, brand, and vision

Lead and HR/Personnel Responsibilities

Trains and develops direct report(s) with coaching and growth development opportunities including mentorships and counselling

Coaches team member(s) regarding performance and completes reviews for team members on an annual basis

Builds and maintains a positive and driven departmental culture

Instills values and desired behavior in accordance with company values

Builds and maintains job descriptions

Other duties as assigned

Qualification

Data AnalysisExcelProject ManagementTableauSSRSSSMSLoan OriginationCommunication SkillsInterpersonal SkillsCritical ThinkingAttention to DetailTeamwork

Required

High School diploma or equivalent required

Minimum 2-4 year of related experience

Demonstrated ability to meet commitments, build consensus, negotiate resolutions and garner respect from other teams

Possess analytical skills as well as abstract reasoning, strong math

Strong Excel knowledge required including financial formulas and pivot tables

Ability to understand query definitions and relational database structure

Provides exceptional project management and communication skills throughout all processes

General understanding of loan origination procedures

Excellent verbal and written communications skills

Goal-oriented, self-motivated personality with the capacity to meet and exceed assigned goals

Ability to manage multiple and/or conflicting responsibilities

Strong interpersonal skills with the ability to work internally across all teams

Strong critical thinking and problem-solving skills

Willing to learn, hard-working, determined, and assertive

Great attention to detail and organizational skills

Ability to work in a team environment

Preferred

College preferred

Experience with Tableau, SSRS, or SSMS is a plus

Benefits

Medical and Dental Plan with Prescription Coverage and Vision.

Competitive benefits including 401(K) includes 100% company match of the first 4%.

Paid time off days (PTO), maternity/paternity leave, and holidays.

Community involvement including Volunteer Paid Time Off (VTO).

Tuition Assistance for your first degree

Enjoy coming “home” to our brand new, state-of-the-art Home Office equipped with onsite fitness facility with full gym, workout classes, volleyball and basketball courts, ping-pong, disc golf course, and onsite restaurant.

Wellness programs that focus on emotional, social, spiritual, intellectual, environmental, physical, and financial well-being.

Collaborative and energetic work environment.

Professional development and promotional opportunities.

Competitive bonus programs.