DESE Research, Inc. ยท 8 hours ago
IT Intern
DESE Research, Inc is seeking an Information Technology Intern to support day-to-day IT operations with a focus on Microsoft 365 and Azure cloud environments. This role is designed for a motivated individual seeking hands-on experience in modern enterprise IT, cloud services, identity and access management, and endpoint support.
Information Technology
Responsibilities
Assist with administration and support of Microsoft 365 services, including: Entra ID (Azure AD), Exchange Online, SharePoint Online, Microsoft Teams
Support basic Azure cloud operations, including: Resource review and documentation, User and role assignments, Monitoring and troubleshooting under supervision
Provide Tier / Tier 2 support for: User account issues, Device onboarding and troubleshooting, Application access and permissions
Assist with endpoint management activities (e.g., Intune, device compliance, patching validation)
Document IT procedures, configurations, and troubleshooting steps
Support cybersecurity best practices, including MFA, least privilege, and secure configuration standards
Participate in IT projects, audits, or system improvements as assigned
Collaborate with internal IT staff and, where applicable, managed service providers
Qualification
Required
Currently enrolled in or recently completed a degree program in: Information Technology, Computer Science, Cybersecurity, Information Systems, or equivalent practical experience
CompTIA A+ certification (required)
Foundational understanding of: Microsoft Windows operating systems, Microsoft 365 cloud services, Basic networking concepts (DNS, TCP/IP, VPN)
Strong troubleshooting and problem-solving skills
Ability to follow documented procedures and security requirements
Clear written and verbal communication skills
Preferred
Familiarity with Azure or cloud computing concepts
Exposure to Intune, endpoint management, or device compliance
Experience working in a ticketing or service desk environment
Interest in cybersecurity, cloud administration, or systems engineering
Understanding of IT security fundamentals (MFA, RBAC, least privilege)
Benefits
Competitive health, dental and vision insurance with affordable premiums
Flexible work schedules
Two different flexible spending account options
Company paid life insurance with options for employee paid additional
Performance bonus program
Education reimbursement program
Company paid personal leave for approved philanthropic activities
Vacation, Sick & Holiday leave
Robust 401k profit sharing plan
Opportunities for internal promotions
Employee referral incentive program
Rewards and gifts for service anniversaries
Company
DESE Research, Inc.
Dese Research, Inc. is a leader in the development of innovative, high technology products.
Funding
Current Stage
Growth StageCompany data provided by crunchbase