Mayo Clinic · 12 hours ago
Tech I - Lab Support (FT 3:30am-Noon)
Phoenix, AZ
Full-time
Onsite
Entry Level
$18.11/hr - $24.48/hr
1+ years expMayo Clinic is a top-ranked healthcare provider dedicated to putting the needs of patients first while also investing in their employees. The Lab Support Services Tech plays a crucial role in performing a wide range of services in clinic and hospital-based laboratories, including specimen collection, processing, and maintaining patient identification, all while adhering to established guidelines and providing professional communication.
BiotechnologyHealth CareHospitalMedicalWellness
No H1B
Responsibilities
The Lab Support Services Tech functions as an interdisciplinary team member that performs a wide range of services in clinic and hospital-based laboratories with direct patient care such as venipuncture, provides appropriate post-care of phlebotomy site, collects specimens, specimen processing and receiving desk duties, scheduling functions, waived point of care laboratory testing, assists with difficult sticks, and a variety of other services unique to the individual work area
Maintains positive patient identification at all times including collection and preparing specimens for analysis
Performs specimen collections and processing in a safe, accurate, and professional and timely manner
May perform prepping of containers with reagents or specimens as required for ordered testing, storage, and shipping/transport to internal lab testing areas
May perform order entry; retrieves and verifies patient collection data and patient special notations using appropriate sources
May perform specialty collections
Must be able to work in a fast-paced environment and work independently as well as a team environment
Must be able to cooperate with coworkers in the completion of assignments and sets priorities for specimen collection and workload in response to the specific needs of numerous requests or the work area
Employs standard precautions, infection control, and proper isolation techniques
Works with various computer information systems on a daily basis
Must use critical thinking skills and ensure that all services are in strict adherence to established directions and guidelines in the standard operating procedures by Mayo Clinic Department of Laboratory Medicine and Pathology
Demonstrates professional communication skills as well as proper technique and etiquette for answering the telephone and providing information
The individual must demonstrate confidentiality and trustworthiness as well as the ability to deal effectively with people in stressful situations, manage difficult and emotional situations, remain calm under stress, display empathy and maintain positive communication
Interacts with the patient, family, physicians, allied health staff, and visitors as a professional member of the laboratory team
Performs other job-related duties as assigned
Ability to work flexible hours to meet workload demands and accommodates schedule changes
Physical ability required for lifting, long periods of standing, and pushing and pulling lab equipment and patient wheelchairs
Qualification
Required
High School diploma or GED required
Completion of a Phlebotomy, Medical Assistant program or equivalent, such as a new phlebotomy graduate
3 years of work experience in phlebotomy/medical assisting in a healthcare setting
Certified by a national association for phlebotomy or medical assisting, such as ASCP, AMT, NHA and 1 year of clinical experience
Must be adaptable and well organized
Must have effective, professional interpersonal skills when working with physicians, co-workers, and patients
Must be able to accurately read specimen labels and follow standard operating procedures
Must be capable of doing general troubleshooting and problem-solving regarding laboratory procedures
Ability to effectively communicate both verbally and in writing
Must be able to distinguish colors
Must exercise caution to avoid potential exposure to hazards
Preferred
Prior experience with phlebotomy, specimen processing, or clinical laboratory preferred
Familiarity with lifespan growth and development, basic anatomy, physiology, and basic medical terminology
Benefits
Medical: Multiple plan options.
Dental: Delta Dental or reimbursement account for flexible coverage.
Vision: Affordable plan with national network.
Pre-Tax Savings: HSA and FSAs for eligible expenses.
Retirement: Competitive retirement package to secure your future.
Company
Mayo Clinic
MayoClinic is a nonprofit medical practice and medical research group focused on integrated health care, education, and research.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$399.05MKey Investors
The ALS AssociationNational Institute of Neurological Disorders and StrokeAmerican Heart Association
2025-12-04Grant· $0.95M
2024-09-24Grant· $12M
2023-07-26Grant
Leadership Team
Gianrico Farrugia
President and CEO
Richard Gray
Chief Executive Officer
Recent News
News-Medical.Net
2025-12-27
Company data provided by crunchbase