Gaines & Associates, PC. · 15 hours ago
Director of Operations
Edison, NJ
Full-time
Onsite
Mid, Senior Level
7+ years expGaines & Associates, PC (GAPC) is a fast-growing CPA–CFO–Business Advisory firm serving lower- and middle-market clients nationwide. The Director of Operations is responsible for ensuring that the firm’s work is planned, resourced, executed, and delivered with consistency and quality, while managing day-to-day operations and driving execution excellence across various practices.
AccountingBookkeeping and PayrollFinancial ServicesTax Preparation
Responsibilities
Manage day-to-day operations across Tax, CFO/Accounting, and Advisory practices
Ensure client deliverables are properly scoped, scheduled, assigned, and completed on time
Run weekly operations meetings; monitor deadlines, bottlenecks, risks and workloads
Build and maintain capacity and utilization models
Lead adoption and continuous improvement of our CRM and internal workflow & profitability systems
Ensure 100% of work is tracked with clear owners, due dates, and statuses
Standardize operational workflows, templates, and SOPs
Implement and enforce SOPs across practices
Improve client onboarding workflows and delivery standards
Support practice leads in optimizing processes and managing resources
Track operational KPIs (on-time delivery, utilization, throughput, errors)
Provide performance and resource insights to leadership
Recommend and implement improvements to efficiency, staffing, and processes
Qualification
Required
7+ years of operations or management experience in a CPA firm, CFO advisory, consulting, or professional services environment
Strong understanding of workflows in tax, accounting, and/or advisory services
Demonstrated ability to run operations, manage capacity, coordinate teams, and enforce process discipline
Experience with workflow/project management systems and data-driven decision-making
Strong communication skills and ability to work directly with partners and practice leaders
Bachelor's degree in Business Administration, Accounting, Finance, Operations Management, Industrial Engineering, or a related field is required
Preferred
MBA or related advanced degree
Benefits
401(k) plan and comprehensive benefits package.
Vacation/PTO.
Continuing professional education and development support.
Company
Gaines & Associates, PC.
Gaines & Associates, PC is an Edison, New Jersey-based CPA firm dedicated to helping businesses get control of their finances.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase