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Refrigeration Design and Service, Inc. · 1 week ago

Industrial Refrigeration Service Technician

Raleigh, NC

Full-time

Onsite

New Grad, Entry Level

Refrigeration Design and Service, Inc. is seeking an Industrial Refrigeration Service Technician to perform maintenance and installation of industrial ammonia refrigeration systems. The role involves executing maintenance tasks, troubleshooting systems, and developing long-term client relationships while ensuring high standards of service and communication.

Industrial EngineeringManufacturingMechanical Engineering

Responsibilities

Executes routine maintenance, contractual planned maintenance contract work, and emergency service work independently or with apprentice assistance

Completes service reports for planned service and maintenance contracts as necessary for Service Supervisor and Coordinator follow-up action

Support customers with troubleshooting their ammonia and synthetic industrial refrigeration systems, including mechanical and control system operation

Mechanically and electrically service refrigerant compressors, condensers, air units, and other system components and/or assemblies

Ability to work with tablet-based service ticket software system to complete service tasks assigned in daily Work Orders (WO)

Prepare and submit all time / Work Order reports daily, including accurate notes/reporting of follow-up needs and new materials required for follow-up work

Ensure Service Coordinator has proper information to complete Work Orders for client billing in an accurate and timely manner, including all receipts for chargeable or reimbursable expenses for the Work Order

Communicate with Service Supervisors and Service Managers to resolve open issues at customer sites in a timely manner

Be dignified, courteous, clean and in RD&S provided apparel when working in / at client facilities or when otherwise interacting with the clients

Maintain current licenses required to perform the specified service

Perform other duties as required by service leads and service manager

Lead the effort to develop and maintain a professional work environment based on the Kelvin Group core values of Safety, Integrity, Teamwork, Respect, and Excellence

Qualification

Refrigeration system maintenanceEPA certificationTechnical/trade school certificateAdvanced OEM trainingAmmonia awareness trainingHAZWOPER trainingCustomer service skillsSafety trainingForklift operation certificationOSHA 10 hour certification