Apply on Employer Site

ScriptPro · 1 day ago

Robotics Field Service Engineer

Miami, FL

Full-time

Hybrid

Entry, Mid Level

ScriptPro is a company focused on revolutionizing the pharmacy industry through innovative technology. They are seeking a Robotics Field Service Engineer to maintain and service their automation equipment at customer sites, which involves significant travel and hands-on technical support.

Health CareMedicalRobotics

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Troubleshoot, diagnose, and repair equipment onsite at pharmacies and remotely by phone

Administer training and support to pharmacy staff when needed

Diagnose customer workflow issues and optimize ScriptPro system performance

80% or more travel is an essential function of this job and is required (equal amounts of long-distance driving and air travel)

Physical demands of this role require lifting up to 55lbs unassisted, and lifting up to 120lb, push/pull up to 800lbs assisted, climb various ladder types, lifting and stacking servers, mounting monitors, computers, or status screens (including but not limited to 65 inch LCD TVs), as well as stand 6-8 hours per day

Must be available with phone on and responsive 24/7 during scheduled shift

Perform other duties as assigned

Qualification

Electronics degreeComputer systems repairMechanical aptitudeIT knowledgeCustomer service skillsOrganizational skills

Required

Experience with computer systems repair and a strong mechanical aptitude

Must be 21 years old or older

General knowledge of IT, Windows NT/XP/7/8/10

Must be able to lift 70+ lbs. daily, including when traveling by auto or air

Must be available to work as needed and assigned

Maturity and integrity are a must

Strong organizational and customer service skills

Preferred

Bachelors degree in Electronics or Computer Science, or equivalent work experience is preferred

Benefits

Health: Medical, Dental, Vision, Short-Term Disability, Company Paid Life Insurance & Long-Term Disability, 24/7 on campus Gym, and Vitality Wellness Program that helps lower your premium costs

Well-being: Paid Time Off (PTO, Maternity, Paternity, Adoption Leave), nine (9) paid holidays, paid volunteer hours, Employee Assistance Program, company-sponsored events and team-building activities, 401(k) Retirement Plan with company match, financial investment services, employee discounts on products and services.