Customer Service Specialist jobs in United States
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Summit Fire & Security · 7 hours ago

Customer Service Specialist

Summit Fire & Security is the nation’s leading fire protection company, dedicated to saving lives through its comprehensive services. The Customer Service Specialist role involves providing exceptional customer service while supporting the company's mission of delivering high-quality fire protection services.

Public Safety

Responsibilities

Provide exceptional customer service to clients and stakeholders
Assist in the coordination of fire protection services and inspections
Support clients with inquiries and service requests
Maintain accurate records of customer interactions and transactions

Qualification

Customer ServiceFire Protection KnowledgeCommunication SkillsTeamworkProblem Solving

Required

Experience in customer service
Knowledge of fire protection services
Ability to demonstrate initiative and independence
Strong communication skills
Commitment to operational excellence
Willingness to participate in training and development programs
Ability to work in partnership with customers and community
Adherence to company core values of passion for life safety, integrity, partnership, and operational excellence

Benefits

Paid Vacation and Holidays
Medical Insurance
Dental Insurance
Vision Insurance
401(k) Plan with Company Match
Flexible Spending Accounts
Long-Term Disability – Employer Paid
Short-Term Disability – Employer Paid
Additional Voluntary Ancillary Benefits such as Accident and Hospital Indemnity
Life Insurance for Team Members and Dependents
Employee Assistance Program
Employee Referral Program

Company

Summit Fire & Security

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Summit Fire & Security provides fire protection,security and safety solutions.

Funding

Current Stage
Late Stage

Leadership Team

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Jeffrey Cannon
Senior Vice President
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Company data provided by crunchbase