State of South Dakota · 4 hours ago
Revenue Agent
Sioux Falls, SD
Full-time
Onsite
New Grad, Entry Level
$24.14/hr - $24.14/hrThe State of South Dakota is seeking a Revenue Agent to assist citizens and taxpayers with their tax-related inquiries. The role involves educating taxpayers, licensing new businesses, and collecting taxes, while leveraging technology and data management systems.
CommunitiesGovernmentHealth CareMedicalPersonal Health
No H1B
Responsibilities
Educate taxpayers on SD tax laws and regulations, as well as address their licensing questions and needs
License new businesses and educate them on tax laws pertaining to their business
Collect taxes from delinquent taxpayers using departmental procedures
Be part of a team of Professional, Dependable and Accountable individuals
Use analytical skills to interpret internal reference materials and provide reliable information to callers
Participate in department-wide initiatives to increase efficiency in business practices
Navigate and reference South Dakota State tax laws and statutes to advise taxpayers on situation-specific questions
Qualification
Required
Attention to detail – Attend to all details of assignments and completes work properly, accurately, and thoroughly
Communication – Listen attentively to others and clearly convey information and ideas
Composure – Remain focused in stressful situations and keep emotions under control at all times
Customer service – Treat customers courteously and respond to their needs
Decisiveness – Exercise sound judgment when making decisions and take prompt, decisive action
Information seeking – Actively seek, collect, and evaluate information to learn more about issues or events
Initiative – Display a high level of effort and commitment towards completing assignments and goals
Problem solving – Analyze problems and make sound decisions
Relationship building – Work to build and maintain professional relationships with people who provide information, assistance, or support
Professional communication - Interacting with taxpayers and their representatives via phone, email, postal mailings, and in-person communications
Documentation – Use of all the skills listed above to provide clear, concise summaries of taxpayer communications
Background check is required
Must verify identity and eligibility to work in the United States and complete an Employment Eligibility Verification, Form I-9
Preferred
National Career Readiness Certificate (NCRC) - if possessed, please submit with application
Benefits
Eligibility for Travel Per Diems
Health Insurance ($0 employee-only premium option)
Well-Being Program
Employee Assistance Program
Dental Insurance
Vision Insurance
Health Savings Account
Basic Life Insurance Coverage (free to employees)
Membership in the South Dakota Retirement System
Vacation Leave (15 paid vacation days per year)
Sick Leave (14 paid sick days)
Paid Family Leave (40 hours per week for twelve weeks for birth or adoption of a child)
Military Leave (15 paid days per calendar year)
11 Paid Holidays
Longevity Pay
Semimonthly Pay Periods
Company
State of South Dakota
Governor Larry Rhoden’s goal is to create a culture in state government centered around servant leadership, civility, openness, and responsiveness.
Founded in 1889
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Pat Snow
Chief Technology Officer
Jason Simmons
Chief Financial Officer - Department of Social Services
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