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Akima · 5 hours ago

TCC Lead Technician (2pm-10pm Shift) (Active Secret Clearance Required and Able to obtain TS/SCI)

Colorado Springs, CO

Full-time

Onsite

Mid, Senior Level

$80K/yr - $83K/yr

6+ years exp

Five Rivers Analytics, an Akima company, is seeking a highly motivated TCC Lead Technician to provide Mission Essential support under the Satellite Control Network Tracking Station Operations. The role involves managing a team of technicians, overseeing maintenance and repair tasks, and ensuring operational performance for high consequence DoD missions.

ConstructionConsultingCyber SecurityInformation TechnologyLogisticsManagement ConsultingSupply Chain ManagementTechnical Support

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Provide managerial knowledge as well as technical knowledge, education, and professional training to perform repair, maintenance, and installation tasks

Manages a team of technicians, assigns tasks, troubleshoots, creates reports, and maintains customer relationships

Supports SCN troubleshooting across the network telecommunications, computer hardware and software, electrical and mechanical equipment that requires on-site end-user support, installation, maintenance, and repairs

Performs post-installation repair, calibration, and maintenance as scheduled, applying knowledge of electronics, electrical circuits and mechanics

Oversee recurring Preventive Maintenance Inspections (PMIs) and Service on mission equipment identified in the STORMS contract

Check work orders, technical manuals, and diagrams to determine tasks to be performed for installation of repair assignment

Maintain and schedule TCC Technicians tasks, work order assignments and scheduled PMIs

Responsible for equipment at the various Base locations responding to service requests with technical equipment to identify and perform troubleshooting

Direct TCC Technician duties by supervising and performing all contract specified operations, organizational maintenance, and sustainment activities

Direct, assign, and perform, additional duties as assigned (Technical Orders, Safety, HAZMAT, TMDE, tools, vehicle monitor duties, Logistics and Supply)

Supervise and perform user account management and system maintenance to include network back-ups, file restores, PMIs, and testing on mission equipment identified in the STORMS contract

Enforce use of technical orders, standardized procedures, and applicable examples; perform Sys Admin tasks, unscheduled maintenance, troubleshooting and analysis for supported mission equipment

Direct and assist with performing organizational level software and firmware maintenance. Assist with installation, checkout, and de-install of changes/updates to supported mission systems, with an understanding of previous operational failures and modifications

Closely monitor and review shift maintenance training to ensure 100% task coverage

Maintain and document shift training records and supervise updates to the Master Task Listing (MTL)

Complete daily MSL entries, accurately documenting tasks performed, incidents, and operational updates

Update/Review shift 380 screen in IMDS at the beginning of every shift and ensure entries are complete and accurate daily

Prepare and maintain monthly employee shift schedules, ensuring adequate coverage, compliance with labor requirements, and alignment with operational needs

Prepare and submit weekly activity reports (WAR) summarizing work completed, key metrics, and outstanding items

Qualification

System AdministrationMission Communication EquipmentTechnical Team LeadershipDoDM 8140.03 CertificationComputer Networking KnowledgeTeam EnvironmentCommunication Skills

Required

Must have a current DoD Secret security clearance with ability to obtain TS/SCI

DoDM 8140.03 Intermediate Level certification OR ability to obtain within 2 months of hire

Bachelor's Degree and (1) or more years of experience; High School Diploma/GED and six (6+) years equivalent hardware experience

Possess one (1) or more years of system administration experience

Experience supervising and leading technical team

Computer and network component knowledge

Experience working with Mission Communication Segment equipment

Are capable of lifting 35lbs unassisted

Good written and verbal communication skills

Must be able to work in a team environment

Preferred

Experience with Space Force communication networks and mission control centers, especially at Schriever SFB is highly desirable

Benefits

The company offers a comprehensive benefits program, including medical, dental, vision, life insurance, 401(k) and a range of other voluntary benefits.

Paid Time Off (PTO) is offered to regular full-time and part-time employees.