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Goodwill Industries of El Paso Inc. · 4 hours ago

Donor Greeter

#59 Socorro - Socorro, TX 79927

Full-time

Onsite

New Grad, Entry Level

0+ years exp

Goodwill Industries of El Paso Inc. is seeking a Donor Greeter who represents the organization at the point of donations. This role involves greeting and assisting donors, unloading and processing donated goods, and providing customer service while collaborating with individuals with disabilities or disadvantages.

Retail

Responsibilities

Greets, thanks, and assist donors with donations

Maintains high level of customer service meeting donors at their vehicle and assist in unloading merchandise. Offer tax receipt to every donor

Transfers merchandise to donation center

Greets donors within 10 seconds in a courteous manner; assist in unloading donations from vehicles, offer tax receipts and maintains accurate daily donor counts. Greets every Donor with "Good Morning, Afternoon" and thanks the individual for their donation following the Donor Greeter Attendant SOP's

Keeps the area observed by donors neat, clean, and well organized according to Kaizen procedures to ensure donors perceive that Goodwill values their donation and that we treat them with care

Hard goods pre-sorting using the established procedures (Kaizen); and places items into the designated material handling equipment

Place all textiles into the designated material handling equipment

Transfer material handling equipment full to the area to be sorted, graded, and hung

Always maintain the breakdown area in a neat and clean condition, to include trash handling as directed. Must maintain Kaizen parameters

Attend meetings and training sessions as required

Maintains acceptable attendance, personal hygiene, and dress code standards including wearing company issued name badges

Works closely with store management and other associates to ensure donations reach the sales floor in a timely manner

Keeps inside and outside of donation center organized and clean

Cleans up all work areas at the end of each shift

Follows all company and department policies and procedures

Demonstrates excellent work habits for employees and program participants, maintaining a respectful attitude towards the operation of the entire facility, team members, and is a positive role model for individuals receiving rehabilitation services

Ensure all safety rules are adhered to and the general upkeep of your area meets the standards of Goodwill Industries of El Paso, Inc. Reports accidents or injuries immediately

Maintains a high level of confidentiality regarding Goodwill Industries of El Paso, Inc. and persons receiving services

Assists in other areas as requested

Qualification

Customer serviceBasic math aptitudeEnglish proficiencyDecision makingGrooming standardsCollaborationFlexibilityPositive attitude

Required

No experience required

Ability to give good customer service and be friendly and polite

Ability to make quick decisions regarding merchandise quality

Ability to read, write and speak English (preferred) and have a basic math aptitude

Ability to follow written or verbal instructions

Must be able to work flexible hours (including nights and weekends)

Must be willing to transfer to other stores as requested

Ability to work with a minimum of supervision

Ability to develop and maintain effective working relationships with supervisors, co-workers, customers, donors, and persons receiving services

Ability to maintain a positive, friendly attitude and a neat, clean, and well-groomed appearance

Ability to provide support services by working with disabled/disadvantaged persons and assisting in the rehabilitation process of Goodwill Industries of El Paso, Inc

Ability to lift a minimum of 30 pounds and be able to stand for long periods at a time; bend, reach and stretch repeatedly during a shift

Ability to stand, bend and reach above shoulders continually during a shift

Capable of working significant portions of shifts outdoors throughout the year. The Environment contains dust and noise