GBC Food Services · 16 hours ago
QA Manager
Richardson,TX,US
Full-time
Hybrid
Senior Level
5+ years expGBC Food Services is a company focused on food distribution, and they are seeking a QA Manager to ensure that all products meet safety, quality, and regulatory standards. The role involves developing quality assurance systems, supervising a team, and collaborating with various departments to uphold food safety protocols.
Food & Beverages
Responsibilities
Develop, implement, and maintain QA and food safety programs in compliance with HACCP, FSMA, FDA, and USDA requirements
Accountable for annual reviews and updates of written HACCP Plans, Franchisee Manuals and Standard Operating Procedures (SOPs) companywide
Lead audits and inspections by regulatory bodies, third-party certifiers, and customers
Manage the QA team's workload and resource allocation to meet distribution and compliance deadlines
Collaborate with procurement and suppliers to verify product quality and specifications by conducting product evaluations, auditing supplier processing and distribution facilities to confirm food safety and social responsibility initiatives are being adequately followed
Analyze and monitor quality metrics to identify trends and implement corrective actions
Ensure cold chain compliance and conduct regular reviews of storage and transportation protocols
Conduct and verify new product shelf-life by scheduling and executing product evaluations and microbial confirmations
Drive continuous improvement initiatives to enhance food safety and quality standards
Prepare and present quality and compliance reports to senior leadership
Act as the primary liaison with regulatory authorities during audits, inspections, and inquiries
Supports Quality Assurance Director on the execution of recalls serving as the Recall Co-Coordinator
Ensures Crisis Management program is updated and available to all OSC (Operations Support Center) and warehouse associates
Oversight of maintenance and calibration / replacement of cooler and freezer probes at corporate warehouse
Verifies adherence to Supplier Code of Conduct with oversight of new supplier approval, supplier required documentation, risk assessments and when needed, conduct onsite inspections for compliance with Social Governance programs
Qualification
Required
Bachelor's degree in food science, Quality Management, or a related field
Minimum of 5-8 years of experience in quality assurance or food safety roles, with at least 3 years in a senior or managerial capacity
In-depth knowledge of food safety standards, including HACCP, FSMA, FDA, USDA and, local health department regulations
Exceptional leadership, mentoring and, interpersonal skills
Analytical mindset with a focus on problem-solving and data-driven decision-making
Strong communication skills for cross-departmental and external stakeholder collaboration
Proficient in food safety management systems and related software
Comprehensive understanding of food safety and distribution processes
Ability to manage multiple projects and meet tight deadlines in a fast-paced environment
Experience conducting internal and external audits
Proficiency with quality assurance tools, such as statistical process control (SPC) and root cause analysis (RCA)
Preferred
Certification in food safety (e.g., PCQI, HACCP, SQF Practitioner, or equivalent) is strongly preferred
Certification in auditing packaging, ingredients, manufacturing and seafood (wild caught and farmed) supplier locations
Company
GBC Food Services
At GBC Food Services, we don’t just serve meals; we craft experiences.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
John Scott
Chief Officer, Strategy & Compliance
Company data provided by crunchbase