Digital Services Specialist jobs in United States
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American 1 Credit Union ยท 4 hours ago

Digital Services Specialist

positionHome Office/Resource Center Jackson, Jackson, MI, US
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
money$21.13/hr - $21.13/hr

American 1 Credit Union is seeking a Digital Services Specialist to manage the online banking platform and digital payment processing. The role involves ensuring efficient transaction flow, adhering to regulations, and providing support for online banking services.

Banking

Responsibilities

Monitor the flow and processing of transactions related to digital payments, mobile deposits, and daily administration of the online banking programs
Adheres to regulations and processes digital payments and disputes within the allotted timeline
Analyzes fraud trends and reports them to the Digital Services Manager
Daily administration and support for branches and members on the online banking platforms
Daily processing of digital payments through bill pay, A2A and P2P platforms, and remote mobile deposits
Handles dispute processing for all digital payment channels
Reconciles daily the settlements of digital payment and mobile deposits
Maintains confidentiality and integrity of all member accounts as well as confidentiality with employees
Follow all credit union policies and procedures, including policies and procedures for customer identification and all BSA requirements

Qualification

Banking regulationsDigital platforms experienceGeneral ledger balancingWindows-based softwareBasic accounting knowledgeClerical skillsAttention to detailOrganizational skillsVerbal communicationInterpersonal communication

Required

A minimum education of high school diploma or GED
Demonstrated ability to produce documents, spreadsheets, databases, etc. with Windows-based software
Basic Accounting knowledge regarding general ledgers

Preferred

Is detail-oriented and curious and will leverage research to mitigate fraud losses
Ability to balance General Ledgers and knowledge of Excel
Has an aptitude for accounting practices
Possesses attention to detail and organizational skills
Good verbal and interpersonal communication skills
Ability to maintain a strict standard of confidentiality
Ability to meet deadlines and perform under pressure
Requires independent judgment
Good clerical/filing/office skills

Benefits

Health
Dental
Vision
Responsible Time Off

Company

American 1 Credit Union

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Mission Statement The mission of American 1 Credit Union is to create financial wellness in our communities through personal everyday banking.
dateFounded in 1950
location
Jackson, Michigan, USA
people-size201-500 employees
web-link
https://www.american1cu.org/

Funding

Current Stage
Growth Stage

Leadership Team

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Kelly Grygiel
Vice President of Marketing and Community Partnership
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Haley Hemmig
Community Partnership Manager
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Company data provided by crunchbase