TaxRise · 13 hours ago
Training and Development Specialist
TaxRise is a company dedicated to providing tax relief services and is seeking a Training and Development Specialist to enhance employee performance through effective training strategies. This role focuses on delivering live training, evaluating training effectiveness, and collaborating with department leaders to ensure employees are well-equipped to succeed.
ConsultingFinancial ServicesLegalProfessional ServicesTax ConsultingTax Preparation
Responsibilities
Deliver engaging, instructor-led training sessions on a regular basis, with a primary focus on supporting new hires during their first 30 days through in-classroom instruction and hands-on guidance to ensure a strong start
Collaborate with cross-functional partners to identify learning needs and determine the most effective training delivery approach
Evaluate individual and program-level strengths and areas for improvement to identify training opportunities
Work closely with Department Managers to provide regular updates on training progress, performance trends, and results
Maintain accurate records of training activities, attendance, assessments, test results, and retraining requirements
Evaluate training program effectiveness and continuously identify opportunities for improvement to meet departmental and organizational goals
Ensure training resources and materials are readily available for in-person instruction and ongoing learning
Review procedures, processes, and systems to identify areas for improvement and increased efficiency
Assess training effectiveness through knowledge checks, quizzes, scenario-based exercises, and follow-up reviews to ensure real-world application
Support new hires by acclimating them to company programs, systems, and best practices
Proactively identify opportunities to improve workflows across departments and recommend solutions to management
Create, update, and maintain training materials and procedural documentation based on organizational needs
Support the evaluation of learning programs by collecting and analyzing engagement metrics, assessment data, and user feedback to drive continuous improvement
Qualification
Required
Experience designing and delivering a variety of learning solutions, including in-person, virtual, e-learning, and blended formats
Ability to manage the full training lifecycle, from needs assessment through evaluation and continuous improvement
Strong ability to identify learning needs and align training initiatives with business objectives and cross-functional priorities
High emotional intelligence with strong interpersonal skills and the ability to connect across roles and departments
Excellent written and verbal communication skills, including facilitation, presentation, and storytelling
Strong organizational and project management skills with the ability to manage competing priorities in a fast-paced environment
Detail-oriented mindset with a strong commitment to accuracy, quality, and continuous improvement
Experience evaluating training outcomes and measuring knowledge retention and on-the-job application
Proficiency with Microsoft Office Suite, Google Workspace (Gmail, Calendar, Drive), and internal communication tools such as Slack or Teams
Comfort working with learning platforms such as Articulate Suite and digital tools like Canva, with the ability to quickly learn new technologies
Ability to research, recommend, and implement innovative training approaches and solutions
Comfortable working independently while also collaborating effectively with cross-functional teams
Adaptable and flexible in response to changing priorities and evolving business needs
Benefits
Medical, Dental, and Vision Insurance (starting after 60 days)
Paid Time Off
401(k) retirement plan with company match
Professional Development Program to support your growth
Access to our on-site gym and gaming lounge
Catered team lunches every Friday
Fun and energizing quarterly company outings
Company
TaxRise
TaxRise provides tax consulting and tax preparation services.
Funding
Current Stage
Growth StageRecent News
2025-04-14
2022-06-07
2022-06-07
Company data provided by crunchbase