IT Senior Software Engineer - ServiceNow jobs in United States
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HENSEL PHELPS · 2 weeks ago

IT Senior Software Engineer - ServiceNow

Hensel Phelps is a leading employee-owned general contractor specializing in building development, construction, and facility services. They are seeking a Senior Software Engineer with expertise in ServiceNow application development to design and implement scalable enterprise solutions while overseeing software quality assurance and collaborating with various stakeholders.

Construction
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Collaborate with analysts and designers in the development and initiation of new software programs and applications
Oversee the quality assurance of program logic, data processing, and error resolution
Develop an awareness of programming and design alternatives
Direct research on emerging application development software products, languages, and standards in support of procurement and development efforts
Interact regularly with managers, clients, vendors, and agencies to field queries and questions
Research, document, and implement program requirements and specifications
Consistently write, translate, and code software programs and applications according to specifications
Run and monitor performance tests on new and existing software for the purposes of correcting mistakes, isolating areas for improvement, and general debugging
Administer diagnostic analysis of test results and deliver solutions to critical areas
Cultivate and disseminate knowledge of application development best practices
Gather statistics and prepare, and write reports on the status of the programming process for discussion with management and/or team members
Determine, develop, and maintain user manuals and guidelines
Install software products for end users as required
Liaise with the company’s software and hardware suppliers for prompt rectification of any problems or emergencies
Liaise with network administrators, systems analysts, programmers, and other software engineers to resolve any defects in products or company systems
Write and/or delete programming script to enhance functionality and/or appearance of the company website and Web applications as necessary
Recommend, schedule, and perform software improvements and upgrades for optimal performance of company workstations
Train, manage, and provide guidance to junior software development staff
Design, develop, and implement ServiceNow solutions across multiple modules, including ITSM, ITOM, CMDB, Service Catalog, Knowledge, and additional enterprise workflows, ensuring alignment with ITIL practices and organizational architecture standards
Build and enhance custom ServiceNow functionality using platform development tools such as Flow Designer, Business Rules, Client Scripts, UI Policies, Script Includes, UI Actions, Service Portal, and scoped applications, while prioritizing out-of-box capabilities and upgrade-safe configurations
Lead module configuration, integration, and enhancement efforts across the platform, ensuring consistent data models, shared services, and cross-module interoperability
Develop and maintain integrations with external systems using REST/SOAP APIs, IntegrationHub, MID Servers, and event-based integrations to support enterprise automation and data exchange
Implement, configure, and optimize ServiceNow Now Assist and AI-driven capabilities, including virtual agents, generative AI use cases, predictive intelligence, and automated knowledge creation, to improve service efficiency and user experience
Support ServiceNow platform lifecycle management, including upgrades, patches, clone activities, and release deployments, with a strong emphasis on testing, validation, performance, and security
Establish and enforce ServiceNow development standards, governance, documentation, and code quality practices, collaborating with architects, product owners, and operations teams to translate business requirements into robust platform solutions

Qualification

ServiceNow DevelopmentC#/.NETMuleSoft/Tibco/Azure IntegrationJavaScript/Node/React/AngularPythonDatabase ExperienceAgile MethodologiesWindows Operating SystemLinux Operating SystemSoftware TroubleshootingData Privacy KnowledgeSoftware Development Life CycleAnalytical SkillsCommunication SkillsInterpersonal SkillsProblem-Solving Skills

Required

College diploma or university degree in the field of computer science or software engineering, and/or 5+ years equivalent work experience
Working technical knowledge of programming languages, including C#/.NET, Python, Typescript
Experience working with enterprise applications, including MuleSoft/Tibco/Azure Integration/AWS Integrations
Hands-on experience working in integrated development environments, including MuleSoft/Tibco/Azure Integration/AWS Integrations
Experience with Windows and/or Linux operating systems
Experience with one of the following databases: MSSQL, MySQL, or PostgreSQL
Solid working knowledge of current Internet technologies, including JavaScript/Node/React/Angular, GraphQL.REST, HTML, CSS
Hands-on software troubleshooting experience
Knowledge of applicable data privacy practices and laws
Experience with specific phases of the software development life cycle
Familiarity with Agile software development methodologies
Flexible and adaptable regarding learning and understanding new technologies
Strong written and oral communication skills
Strong interpersonal skills
Ability to conduct research into software-related issues and products
Highly logical
Technically proficient
Highly self-motivated and directed
Keen attention to detail
Proven analytical and problem-solving abilities
Ability to effectively prioritize and execute tasks in a high-pressure environment
Ability to work both independently and in a team-oriented, collaborative environment
Creativity in the case of Web or interface design
Advanced Expertise In ServiceNow Application Development, Multi-module Implementation, And Platform Configuration
Design, develop, and implement ServiceNow solutions across multiple modules, including ITSM, ITOM, CMDB, Service Catalog, Knowledge, and additional enterprise workflows
Build and enhance custom ServiceNow functionality using platform development tools such as Flow Designer, Business Rules, Client Scripts, UI Policies, Script Includes, UI Actions, Service Portal, and scoped applications
Lead module configuration, integration, and enhancement efforts across the platform
Develop and maintain integrations with external systems using REST/SOAP APIs, IntegrationHub, MID Servers, and event-based integrations
Implement, configure, and optimize ServiceNow Now Assist and AI-driven capabilities
Support ServiceNow platform lifecycle management, including upgrades, patches, clone activities, and release deployments
Establish and enforce ServiceNow development standards, governance, documentation, and code quality practices

Benefits

Company-paid medical insurance
Life insurance
Accidental death & dismemberment
Long-term disability
401(K) retirement plan
Health savings account (HSA) •(HSA not available in Hawaii)•
Employee assistance program (EAP)
Employee-paid enrollment in vision and dental insurance
Paid time off beginning upon hire
Annual bonus plan, subject to company and employee performance
Company cell phone or cell phone allowance in accordance with company policy
Vehicle or vehicle allowance in accordance with Hensel Phelps’ policies
Cost-of-living adjustment (COLA) may also be included (subject to periodic review and adjustment)

Company

HENSEL PHELPS

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Hensel Phelps Construction is a general contractor with a range of projects including construction and renovation.

H1B Sponsorship

HENSEL PHELPS has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (7)
2023 (7)
2022 (7)
2021 (3)
2020 (3)

Funding

Current Stage
Late Stage

Leadership Team

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Michael Choutka
Chairman and Chief Executive Officer
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Jennifer Scholz
Chief Financial Officer
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Company data provided by crunchbase