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Off Duty Management · 4 hours ago

Accounts Receivable Specialist

Katy, Texas, United States

Full-time

Onsite

Entry, Mid Level

$22/hr - $24/hr

2+ years exp

Off Duty Management is a company that provides solutions for law enforcement agencies to manage off-duty programs. They are seeking an Accounts Receivable Specialist to handle financial, administrative, and clerical services within the Accounting Department, focusing on invoice management and collections.

Law EnforcementSoftware

Responsibilities

Monitor AR to ensure timely payments are made within established terms

Investigate and resolve billing issues, including researching customer accounts, working with other departments, and ensuring invoices reach the correct contact for payment

Maintain accurate billing contacts to ensure invoices are communicated effectively

Upload invoices into customer portals and handle special requests, such as off-cycle or consolidated invoices

Review and respond to invoice disputes, coordinating with other departments as required

Conduct collection activities, including email communications, phone calls, and formal letters

Reconcile accounts and maintain accurate receivable files and records

Coordinating with customers to reconcile unapplied cash, ensuring cash is properly applied, and at times, issuing refunds when appropriate

Performs other duties, tasks, and responsibilities as assigned by management to support organizational goals and objectives

Qualification

Accounts Receivable experienceAnalytical skillsCustomer service skillsMicrosoft Office proficiencyAccounting software experienceTime management skillsOrganizational skillsProblem-solving skillsAttention to detail

Required

Strong analytical and research skills to investigate discrepancies and collaborate with other departments and management to resolve account issues

Proven experience as an Accounts Receivable Specialist with a strong background in high-volume AR processing

Proven ability to accurately calculate, post, and manage financial records

Exceptional customer service, including verbal and written communication skills

A high degree of accuracy and attention to detail with effective problem-solving skills

Must have strong time management skills to efficiently prioritize a high-volume workload, meet deadlines, and ensure timely follow-ups while maintaining accuracy in a fast-paced environment

Microsoft Office proficiency

Strong organizational skills

Hands-on experience in operating spreadsheets and accounting software

A high school diploma

2-3 years of experience in collections, customer service, AR/AP, or other accounting functions