Cleveland Clinic · 9 hours ago
Coordinator Surgery/Spec Unit
Cleveland, OH
Full-time
Onsite
Entry Level
$16.47/hr - $23.61/hr
2+ years expCleveland Clinic is a leading healthcare organization renowned for its world-class patient care and advanced research. As a Coordinator in the Surgery Special Unit, you will manage the scheduling and completion of surgeries and procedures, focusing on complex chemotherapy cases while collaborating with physicians and clinical staff to ensure optimal resource use.
Health CareHospitalMedicalNon Profit
Responsibilities
Assume responsibility for all activities related to the successful completion of all scheduled and unscheduled pediatric and/or adult surgery and/or procedure patient admissions/appointments
Ensure an accurate system-wide master patient index through validation and capture of patient demographic data
Validate patient physician information and ensure accurate collection as well as validate and capture primary, secondary and tertiary insurance coverage to ensure accurate billing
Identify patients in need of financial counseling and identify services out of insurance plan or requiring referrals
Triage appointments based on diagnosis, patient preferences and physician specialty
Coordinate services and provide special instructions as requested by patient, internal physicians and referring physicians
Perform scheduling both intra- and inter-departmentally as requested by physician orders
Receive orders and processes as indicated by provider and schedule according to protocol
Maximize the department’s allocated spaces by scheduling all procedures/surgeries
Enter appointments into respective programs
Ensure accuracy of all data including appropriate CPT coding and case information
Enter all updates, corrections and changes to scheduled procedures/surgeries
Maintain provider schedules for designated units and coordinate multiple physician schedules
Serve as the liaison with the admitting office regarding hospital reservations, admission updates and reservation cancellations
Notify patients of their arrival times per area protocols
Act as a resource to all department personnel
Communicate with all departments to maximize efficiency and expedite the admission process
Maintain designated spaces/units and patient management calendars/ledgers while also maintaining department data based on area needs
Communicate with patients and their families to provide detailed instructions, directions and resources
Qualification
Required
High school diploma or GED
Two years related experience in an area that provides broad knowledge of medical terminology that includes patient registration, patient billing, insurance processing or appointment/OR scheduling. Or three years of customer service concierge experience
Proficiency in use of personal computer (PC) and general knowledge of PC based systems and software
Working knowledge of computerized appointment/OR scheduling systems, patient billing, insurance processing or other related office functions to coordinate patient access
Knowledge of Microsoft Word and Excel applications
Preferred
In-depth knowledge of medical terminology and/or CPT/ICD coding preferred
Benefits
Healthcare
Dental and vision benefits
Retirement savings account contributions
Company
Cleveland Clinic
Cleveland Clinic is a non-profit medical center that combines clinical and hospital care with research and education. It is a sub-organization of Ashtabula Regional Medical Center.
10001+ employees
H1B Sponsorship
Cleveland Clinic has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (71)
2024 (78)
2023 (102)
2022 (60)
2021 (71)
2020 (46)
Funding
Current Stage
Late StageTotal Funding
$362.54MKey Investors
National Institutes of HealthNational Cancer InstituteAgency for Healthcare Research and Quality
2023-02-21Grant· $3.14M
2022-09-22Grant· $7.9M
2022-06-30Grant· $14.2M
Leadership Team
Delos Cosgrove
CEO & President
Tomislav Mihaljevic
President & Chief Executive Officer, Cleveland Clinic
Recent News
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