FUJIFILM Cellular Dynamics, Inc · 10 hours ago
Solutions Development Technician
FUJIFILM Cellular Dynamics, Inc is part of FUJIFILM North America Corporation and is seeking a Junior Color Management Support Specialist known as Solutions Development Technician. This role involves supporting the development and management of strategic business technologies related to color management products and customer portals, while also providing technical support and enhancing user experience.
BiotechnologyHealth CareManufacturingPharmaceutical
Responsibilities
Support the development, enhancement, and maintenance of Fujifilm’s customer portal content
Support the development, enhancement, and maintenance of Fujifilm’s color management suite, ColorPath SYNC, collaborating with team members
Provide phone and remote support for end users of Fujifilm’s ColorPath SYNC Solutions and for Fujifilm field technicians
Coordinate activation of ColorPath licenses for installation with customers and service team
Review and perform pre-installation assessments relating to ColorPath SYNC Solutions sales
Collect and report software issues (bugs) and enhancement/feature requests
Perform testing of new product features as they are developed
Attend training classes to stay current on both new and existing products
Utilize project management software to keep projects on track
Collaborate on technical documentation relating to new developments and SOPs as needed
Support training classes for ColorPath and related products
Acquire and maintain G7 Expert status and attend ColorPath SYNC installations to identify potential areas for improvement
Provide software demonstrations via web conference or in-office to interested customers
Attend conferences and trade shows to hone skills and foster relationships
Assist with ColorPath SYNC customer data in Salesforce which contains practical license information and share that info to key Fujifilm parties
Qualification
Required
BS Degree in Graphic Arts or related study
Comfortable with phone calls, presentations, and public speaking
Strong organizational and project management skills
Builds and maintains positive working relationships
Excellent cross-functional teamwork skills (product management, support, sales, service, and management)
Ability to interact effectively with all levels of staff and management
Ability to work with a high level of integrity and with minimal supervision
Excellent verbal and written communication
Proficiency with Microsoft and Apple operating systems
Proficiency with Microsoft and Adobe graphic arts applications
Other duties as assigned
Valid Driver's License
Ability to travel ~30%
Preferred
Previous experience with color management tools such as ColorPath SYNC
Relevant experience in digital print, content management, color management
Previous experience with backend web platforms
Previous experience with Asana or other project management software
Previous experience with Salesforce or other CRM software
Benefits
Medical, Dental, Vision
Life Insurance
401k
Paid Time Off
Company
FUJIFILM Cellular Dynamics, Inc
Fujifilm Cellular Dynamics, Inc. develops and manufactures biologically relevant human cells derived from induced pluripotent stem (iPS) cells.
H1B Sponsorship
FUJIFILM Cellular Dynamics, Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (4)
2021 (1)
2020 (3)
Funding
Current Stage
Growth StageLeadership Team
Recent News
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