Apply on Employer Site

Cambridge Management, Inc. · 5 hours ago

Community Manager - TIW LIHTC EXP Required

Jacksonville, FL 32225, USA

Full-time

Onsite

Mid, Senior Level

$32.50/hr - $34.50/hr

3+ years exp

Cambridge Management, Inc. (CMI) is a property management company focused on affordable housing communities. The Community Manager is responsible for overseeing the daily operations of multi-family communities, ensuring excellent customer service, financial performance, and compliance with housing regulations.

CommunitiesProperty ManagementReal Estate

Responsibilities

Oversee all financial performance of the property and work towards achieving budgeted NOI

Ensure all OneSite data is correct by monitoring input and report functions, accuracy and timely preparation of leasing activities, A/R cash receipts, A/P Invoices, statements of disposition, monthly closing procedures, and late fees

Recommend and oversee all capital improvements, deferred maintenance, and upgrade programs

Serve as property representative in court proceedings under direction of legal counsel, understanding all property legal issues affecting residency, storage, abandonment, bankruptcy, fair housing, and unlawful detainer/eviction actions

Support the leasing team by leasing apartments, responding to telephone inquiries, qualifying applicants, show apartments, ensuring all move-in paperwork is accurately prepared

Maintain on-going, in-depth knowledge of associated market, market rents and demographics to give a competitive edge

Monitor compliance with Fair Housing regulations, Tax Compliance regulations, and other laws as they relate to property specific guidelines and occupancy standards

Recruit and select team members by understanding and adhering to CMI’s selection process policies, procedures, and core values

Provide recommendations for compensation adjustments, promotions, and terminations. Administer disciplinary action and terminations, after consulting Regional Manager and Human Resources

Maximize cash flow at the property by maximizing revenue, minimizing delinquencies, ensuring timely rent collection, monitoring banking activities and daily deposits, and contacting residents to collect overdue rent

Develop cost-saving strategies to reduce budgeted expenses

Create annual operating budget and business plan with accounting team and Regional Manager

Prepare variance report monthly

Review and analyze income, expenses, traffic, lease expirations, market rents, delinquency, financial statements, and make recommendations as needed

Review and analyze all bid summaries for the purchase of goods and services, monitor the vendors’ work, and guarantee accurate invoicing

Ensure that all contracted services and materials are accounted for and that the work has been performed properly and satisfactorily prior to the release of payment

Process delinquent residents according to policy, collect late fees, and file evictions on units at the appropriate deadline

Monitor direction of rental activity and all on-site sales, marketing outreach, and advertising plans

Evaluate and make recommendations for rental pricing

Monitor daily move-in/move-out property status reports and manage the monthly renewal process

Verify weekly traffic sources, following up on prospect status and closing ratio numbers and implement programs and team development plans to improve results

Complete a daily inspection of the property and market-ready units

Monitor and direct service operations to ensure service requests are completed within 24 hours and curb appeal standards are met

Supervise safety and risk management functions, including coordinating monthly safety meetings

Review resident retention programs, to continue to meet resident needs and improve retention

Provide excellent customer service and display a courteous and professional attitude toward all customers

Maintain availability or coverage for emergencies, on-call duties, resident functions, and weekends

Train, coach, and mentor team members, working with the training department as well as providing on-going feedback

Create a team environment by holding weekly team meetings, establishing realistic goals, and fostering open communication

Generate employee schedules and audit missed punches

Perform other duties as required

Qualification

LIHTC experienceHUD complianceProperty managementFinancial reportingCustomer serviceTeam managementOffice 365RealPage’s OneSiteCommunication skillsConflict resolution

Required

High School Diploma or equivalent

Experience in managing LIHTC and HUD multi-family properties

3+ year's property management experience

One-year supervisory experience

Working knowledge of applicable Landlord Tenant Laws, Fair Housing Regulations, LIHTC/HUD Programs, and other laws as they relate to property specific guidelines and occupancy standards

Must be able to travel to and from a bank and other off-site locations as a requirement of this position

A valid driver's license is required if performing these tasks or driving a golf cart

Must be able to complete all required training within thirty (30) days of hire date