Barnes & Noble, Inc. · 7 hours ago
Lead Bookseller - FT
Tustin, CA
Full-time
Onsite
Senior Level
$22/hr - $22/hrBarnes & Noble, Inc. is a well-known bookstore chain, and they are seeking a Lead Bookseller to guide their bookselling team. This role involves maintaining merchandise presentations, overseeing salesfloor operations, and creating a supportive environment for booksellers.
Retail
Responsibilities
Maintain reliable and punctual attendance for scheduled shifts, setting the standard for the team and ensuring consistent leadership presence on the floor
Fill scheduling gaps when you are able, being flexible and responsive to the needs of the store — we are open from early mornings to late evenings every day, including weekends and most holidays
Are positive and proactive in your approach to work; you lead by example with purpose and energy, working hard and reliably while inspiring others to do the same
Are supportive and considerate of colleagues; consistently going out of your way to help others in the team and setting a positive example
Are always cheerful with customers, consistently going out of your way to help them
Show aptitude and willingness to learn new skills, acquire new knowledge and apply it appropriately in the store while guiding and supporting others
Are curious, want to continuously learn, and demonstrate ambition and initiative to develop a bookselling career
Act as a resource for booksellers and baristas, addressing and resolving concerns and raising these issues to leadership
Prioritize resources and bookseller support appropriately to keep the shift on track
Above all, show that you enjoy being a bookseller!
Using mastered skills in BookMaster and all other tools and processes to model best practices for the store team and coach others in their effective use
Utilizing strong merchandising skills to coach the store team in creating and maintaining appropriate and various book presentations, actively monitoring, guiding and adjusting displays while ensuring cleanliness and presentation standards are met
Guiding booksellers in applying effective visual merchandising skills, while creating and maintaining Specialty presentations, setting fixtures (Horses/Donkeys, walls, gondolas, etc.), and reliably replenishing products as required
Maintaining visible leadership presence at the registers, and actively coaching booksellers in Membership conversations as well as improving register speed and accuracy
Guiding and supporting booksellers in receiving and unpacking of deliveries, anticipating issues, and adjusting approach to ensure that efficient and accurate shelving follows
Demonstrating expert knowledge of store layout and inventory, quickly locating books and other products with ease and accuracy, while coaching others to do the same
Coordinating and modeling cross-functional support of the café team during busy periods, ensuring booksellers assist effectively while maintaining café standards
Actively coaching the store team to follow loss prevention procedures, and maintain a safe, secure bookstore by the ability to spot theft and effectively de-escalate challenging situations and problematic behaviors
Qualification
Required
Maintain reliable and punctual attendance for scheduled shifts, setting the standard for the team and ensuring consistent leadership presence on the floor
Fill scheduling gaps when you are able, being flexible and responsive to the needs of the store — we are open from early mornings to late evenings every day, including weekends and most holidays
Are positive and proactive in your approach to work; you lead by example with purpose and energy, working hard and reliably while inspiring others to do the same
Are supportive and considerate of colleagues; consistently going out of your way to help others in the team and setting a positive example
Are always cheerful with customers, consistently going out of your way to help them
Show aptitude and willingness to learn new skills, acquire new knowledge and apply it appropriately in the store while guiding and supporting others
Are curious, want to continuously learn, and demonstrate ambition and initiative to develop a bookselling career
Act as a resource for booksellers and baristas, addressing and resolving concerns and raising these issues to leadership
Prioritize resources and bookseller support appropriately to keep the shift on track
Show that you enjoy being a bookseller!
Using mastered skills in BookMaster and all other tools and processes to model best practices for the store team and coach others in their effective use
Utilizing strong merchandising skills to coach the store team in creating and maintaining appropriate and various book presentations, actively monitoring, guiding and adjusting displays while ensuring cleanliness and presentation standards are met
Guiding booksellers in applying effective visual merchandising skills, while creating and maintaining Specialty presentations, setting fixtures (Horses/Donkeys, walls, gondolas, etc.), and reliably replenishing products as required
Maintaining visible leadership presence at the registers, and actively coaching booksellers in Membership conversations as well as improving register speed and accuracy
Guiding and supporting booksellers in receiving and unpacking of deliveries, anticipating issues, and adjusting approach to ensure that efficient and accurate shelving follows
Demonstrating expert knowledge of store layout and inventory, quickly locating books and other products with ease and accuracy, while coaching others to do the same
Coordinating and modeling cross-functional support of the café team during busy periods, ensuring booksellers assist effectively while maintaining café standards
Actively coaching the store team to follow loss prevention procedures, and maintain a safe, secure bookstore by the ability to spot theft and effectively de-escalate challenging situations and problematic behaviors
Use extensive book knowledge of varied subjects (fiction, nonfiction, Children's) and categories to engage and provide informed service to customers, inspiring booksellers to broaden their expertise
Use this knowledge to lead the store team in maintaining the sections and presenting books in an interesting and attractive manner
Coach the team in delivering effective book recommendations to customers throughout varied sections while inspiring booksellers to expand their book knowledge
Drive sales of key titles by modeling enthusiastic, and customer-focused hand-selling appreciated by customers
Lead and support the store's focus on key sales objectives such as Our Monthly Picks, Book of the Year, Membership, pre-orders, etc., actively sharing this knowledge genuinely with customers and colleagues
Use extensive knowledge, expertise and understanding of ETG, SHC, Media and Newsstand, to maintain all sections and backstock effectively, help customers with their shopping and lead the store team in doing the same
Comply with all company policies and procedures
Company
Barnes & Noble, Inc.
Barnes & Noble proudly serves America with approximately 600 bookstores across all fifty states, and are busy opening newly designed stores in communities nationwide.
Founded in 1917
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Allen Lindstrom
CFO
Seema Paul
SVP, Chief Accounting Officer
Recent News
Palmetto Publishing
2025-10-06
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