The Cigna Group · 2 hours ago
Implementation Administrator - Verity Solutions - Remote
United States
Full-time
Remote
Mid Level
$86K/yr - $143K/yr
3+ years expThe Cigna Group is seeking an Implementation Administrator to join Verity Solutions and lead transformative SaaS onboarding projects. The role involves guiding customers through the implementation of Verity software, ensuring successful outcomes from planning to launch, while also fostering strong relationships with clients and internal teams.
CommercialHealth CareHospitalInsuranceMedical
Responsibilities
Lead multiple SaaS implementation projects from kickoff through launch, ensuring timely delivery and measurable success
Develop strong relationships with customer project leads to understand their 340B program goals and tailor solutions
Analyze customer systems and data to configure software accurately and optimize workflows
Provide comprehensive training to enable confident use of Verity software and smooth transition to live operations
Serve as the primary subject matter expert, escalating technical needs and coordinating internal resources as required
Collaborate with Sales, Product Management, and Account Management to align expectations and deliver operational excellence
Facilitate proactive communication with customers, TPAs, and internal stakeholders to keep projects on track
Document processes and contribute to continuous improvement initiatives for implementation workflows
Qualification
Required
3+ years of experience in SaaS implementation, project management, or customer-facing technology roles preferred
Proven ability to manage multiple projects and prioritize tasks in a fast-paced environment
Strong analytical skills for troubleshooting data and configuration issues
Excellent verbal and written communication skills, including experience leading customer training sessions
Proficiency in Microsoft Office tools, with advanced Excel skills
Preferred
Bachelor's degree in Business, Healthcare, Information Systems, or related field preferred
Experience with 340B programs or pharmacy operations
PMP certification or formal project management training
Background in onboarding remote customers to cloud-based software solutions
Benefits
Medical
Vision
Dental
Well-being and behavioral health programs
401(k)
Company paid life insurance
Tuition reimbursement
A minimum of 18 days of paid time off per year
Paid holidays
Company
The Cigna Group
The Cigna Group is a healthcare firm that focuses on providing hospital services and innovative solutions for better health.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
David Cordani
Chairman and Chief Executive Officer
Michele Berg
CEO Communications
Recent News
2025-11-29
Company data provided by crunchbase