Director, Operational Merchandising jobs in United States
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Sysco · 4 hours ago

Director, Operational Merchandising

Sysco is a leader in foodservice distribution, and they are seeking a Director of Operational Merchandising. This role is responsible for implementing merchandising initiatives, improving operational efficiencies, and coordinating cross-functional activities to achieve business goals.

Electrical DistributionFood and BeverageFood DeliveryHealth CareHospitalityLogisticsMarketingMeat and PoultryRestaurantsSales

Responsibilities

Collaborate with all center-led and field teams, Sales, Marketing, Revenue Management, Business Technology, Finance, HR and other teams to develop field-ready tools, policies, routines, procedures, playbooks, training, and other capabilities required
Lead the development of overall processes to ensure standardization and compliance across all tools, resources, technology
Work cross-functionally as an enabler of center strategy, field execution, and other functions
Lead the development of field-ready playbooks, operating guidelines, and policies
Serve as the business owner for all technology development with Business Technology
Oversee the development of standardized reporting for key processes and routines
Balance field input and creativity with the need for sustainable business process
Contribute to the achievement of financial and non-financial goals and objectives set forth by leadership
Creates and fosters high-performance culture, focused on engagement, accountability, innovation, collaboration, and continuous improvement with a customer focus

Qualification

Category managementMerchandising experienceCross-functional leadershipSAPQuantitative analysisProject managementMicrosoft Office SuiteCritical thinkingCommunication skillsProblem solving

Required

Bachelor's degree or equivalent combination of education and experience in lieu of degree sufficient to successfully perform essential job functions required
8+ years of management/professional experience required
Experience in sales, planning marketing strategies, and successful public relation efforts
Experience in working with and developing field-ready technology, tools, routines, playbooks, and standardized business approaches
Proficiency in leading complex initiatives that include the cross-functional team leadership in the development of tools and technology
Knowledge and experience in how OPCO go to market across Sales, Merchandising, Finance, Supply Chain, and HR
A wide range and understanding of the foodservice distribution and food industry including the competitive environment, customers, GPOs, leading industry issues, and key industry challenges
Ability to effectively lead and manage complex projects
Demonstrates well-developed influencing skills with the ability to easily connect in a credible manner with field and headquarter leadership teams
Possesses an understanding and demonstrated capability for strategy, processes, capabilities, enabling technologies, and measurement
Exceptional communication skills and the ability to communicate appropriately at all levels of the organization; this includes written and verbal communications as well as visualizations
Able to drive consensus among key stakeholders with diverse needs and interests
Thinks and acts proactively rather than reactively and directs resources and stakeholders accordingly
Able to lead and manage a remote team with diverse knowledge, skills and abilities forward to achieve common goals and objectives
Critical thinking and problem solving
Working experience in SUS, SAP
Working experience in Sysco field operations
Qualitative and quantitative analysis
Methodical and organized
Program/Project Management
Fluent in Microsoft Office Suite of Applications
Comfortable with ambiguity and willingness to make decisions
Strong communicator, written and verbal

Preferred

Significant category management, merchandising and/or operations experience within a retail, wholesale or distribution environment preferred
Previous implementation skills considered a plus

Company

Sysco sells, markets, and distributes food products to restaurants, hotels, and other hospitality businesses.

Funding

Current Stage
Public Company
Total Funding
$4.25B
Key Investors
Bank of America
2025-09-05Post Ipo Debt· $3B
2025-02-25Post Ipo Debt· $1.25B
1978-01-13IPO

Leadership Team

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Kevin Hourican
President and CEO
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Peter Jackson
Chief Executive Officer Sysco Europe
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Company data provided by crunchbase