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Yum! Brands · 5 hours ago

P&C System Engagement & Capability Leader

Plano, TX

Full-time

Onsite

Mid Level

3+ years exp

Yum! Brands is seeking a P&C System Engagement & Capability Leader to foster connection and capability across the KFC System. This role involves leading engagement initiatives, partnering with franchise operations, and enhancing the overall franchisee experience.

Food and BeverageHospitalityRestaurants

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Lead planning and execution of Best of the Best and Champions Club experiences

Maintain ongoing connection and engagement with recognized franchisees, leveraging communications, virtual experiences, and field touchpoints

Partner with cross-functional teams to integrate recognition into system programs and culture moments

Track and measure participation, feedback, and impact of engagement initiatives

Partner with Franchise Operations and P&C to identify and share “best of the best” people and operational practices

Serve as the point of contact for the smallest 100 franchise organizations, ensuring they are connected to system resources, training, and communication

Facilitate capability sessions, webinars, and community-building forums that elevate leadership and people excellence

Gather insights from the field to inform continuous improvement of recognition and engagement programs

Collaborate with P&C COEs and internal stakeholders to align recognition and engagement programs with system priorities

Manage timelines, logistics, and communications for recognition-related events and activations

Provide input and feedback on tools and communications that enhance the franchisee experience

Qualification

HR experienceTraining certificationCoachingFacilitationProject managementCommunication skillsPeople developmentTrust buildingPresentation skillsOrganizational skillsCollaboration

Required

Lead planning and execution of Best of the Best and Champions Club experiences

Maintain ongoing connection and engagement with recognized franchisees, leveraging communications, virtual experiences, and field touchpoints

Partner with cross-functional teams to integrate recognition into system programs and culture moments

Track and measure participation, feedback, and impact of engagement initiatives

Partner with Franchise Operations and P&C to identify and share 'best of the best' people and operational practices

Serve as the point of contact for the smallest 100 franchise organizations, ensuring they are connected to system resources, training, and communication

Facilitate capability sessions, webinars, and community-building forums that elevate leadership and people excellence

Gather insights from the field to inform continuous improvement of recognition and engagement programs

Collaborate with P&C COEs and internal stakeholders to align recognition and engagement programs with system priorities

Manage timelines, logistics, and communications for recognition-related events and activations

Provide input and feedback on tools and communications that enhance the franchisee experience

Strong communication, presentation, and facilitation skills

Ability to build trust and influence across diverse teams

Excellent organizational, planning, and project management skills

Proactive, collaborative, and passionate about delivering great people experiences

Demonstrates leadership through recognition and living the KFC culture

Preferred

Bachelor's degree in Human Resources, Business, or related field preferred

HR or Training certification (PHR, SHRM, ATD) a plus

3–5 years of HR, training, or people operations experience (restaurant, retail, or hospitality industry preferred)

Experience supporting franchise or multi-unit environments strongly desired

Company

Yum! Brands

Glassdoor4.2

Yum! Brands is a quick-service restaurant brand that primarily operates the likes of KFC, Pizza Hut, and Taco Bell.

Founded in 1997

Louisville, Kentucky, USA

1001-5000 employees

http://www.yum.com

H1B Sponsorship

Yum! Brands has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2021 (1)

2020 (2)